Question about GE Security Simon 3 Wireless Home Security System

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My battery backup read 6.2V, but when plug into the simon system it drops to 3.2v, and system alarm message battery is low. Why is that?

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Battery is old and failing under load

testing battery with no load is not true example of battery condition

try powering small light bulb to simulate a load and test battery then for true reading

Posted on Mar 21, 2011

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Check that you are not using an app that is continuously accessing the internet and communicating with a server for some reason that is using the phones WiFi or mobile channel. This will drain battery life if incorrectly configured etc ( i.e selecting access to your location, services and other info )

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I have a Simon XT which I installed about two weeks ago. I keep getting a system low battery message when I press the status button on the console. I had a new battery shipped and I installed it about 24...


Call your Central Station and put your account on test if it is a monitored system.

Power down the system. Disconnect the battery, then the AC adapter. Then plug the battery in first, then the AC adapter. Plugging the AC adapter in first can cause the low battery message.

if that doesn't work, with the battery disconnected, measure the voltage of the battery with a multimeter. If it reads less than 5.4 volts, the battery is bad. Bad out of the box batteries are not too uncommon.

Next, check the charging voltage from the panel. Measure DC voltage from the leads that connect to the battery. They should read around 6 Volts DC. If the charging circuit is bad, it will cause a low battery trouble and the console will need to be repaired or replaced.

Hope this helps.

Feb 19, 2011 | GE Security Simon 3 Wireless Home Security...

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I replaced the battery on my GE Simon Security System with a new battery yesterday 27 hours ago and still get the low system battery alarm. I upnplugged the transformer disconnected the batterty and...


Did you run sensor test(drop down cover enter you code pess test button then done button. let run 5 min. close cover press status button If that fixes great. If not, you need multi meter. remove battery put metter on leeds coming off panel. You should see voltage there at least equal to the battery. If not then you may see the the red wire for battery has a lump in it about 1" long that is a fuse. remove wire from panel and meter for resistance/continuity/ohms what ever you want to call it. if there is no resistance or an open ckt then replace that wire.if you see resistance in wire then you have a bad panel. GL.

Oct 24, 2010 | GE Security Simon 3 Wireless Home Security...

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temperature affects batteries. if the batteries on the window sensors have been in use for some time it is probably time to change them. Alarm batteries are only expected to last 3 to 5 years with moderate use. If you have close neighbors or live in an apartment complex then false reads could be a factor.

Aug 11, 2009 | GE Security Simon 3 Wireless Home Security...

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Read the battery voltage with the system on but with the ac power disconnected. I always suspect the battery from experience. Battery needs to be replaced every few years normally(but can vary).

Jun 23, 2009 | GE Security Simon 3 Wireless Home Security...

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You can silence trouble beeps by arming and disarming the system or by pressing status button; however, trouble beeps resume after 4 hours if the trouble condition as not been fixed. You can turn the trouble beeps off in the programming option 40. This should be done by your security professional because any mistake you could change other parameters in the system and the system may not work correctly. Hope this helps

Aug 19, 2008 | GE Security Simon 3 Wireless Home Security...

2 Answers

System Low Battery


Response 1 is correct. If you plugged the transformer into an outlet before connecting the battery the system wont see the battery and give you that error. Should be a simple fix however. Unplug the battery and then the transformer, then reverse the process. Plug in the battery and your Simon should power up, then plug in the transformer. If this doesn't help then you should replace the battery. Did you buy the system from a dealer and have it professionally installed or did you do-it-yourself? If it was professionally installed have your technician come back out to diagnose/replace the battery if needed. Good Luck.

Feb 10, 2008 | GE Security Simon 3 Wireless Home Security...

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