Question about Hoover U5780-900 Windtunnel Cyclonic Bagless UprightVacuum

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I ran the vacuum over throw rugs and the brush roller just stopped. I can't get the roller to work now... it won't even spin and the "brush" feature is in the ON position.

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You've got a broken belt. Most Hoover Vacuums have a spare belt attached to the vacuum itself. Replacement is fairly easy and usually won't require tools. To replace your belt:

  1. Unplug the vacuum
  2. Locate clips on bottom of vacuum-Hoover uses clips that can be opened by hand.
  3. Lift up the plate that encloses the rollers
  4. Remove broken belt
  5. Remove roller from it's compartment
  6. Install replacement belt (hooking it around the motor and roller, using the roller for leverage to stretch out the belt until you have the roller in it's compartment.
  7. Replace cover
  8. Put clips back in place.

Posted on Mar 21, 2011

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Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first let's focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Miele replacement parts for your Miele Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=miele

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I ran over a big floor rug with my vacuum and some of the strings from the rug got tangled in the roller on the vacuum. It makes a terribly loud noise even now after I have cleared the strings from the...


You will need to pull the roller out and clean it. I think some of the strings are tangle up at the end of this roller. (Most rollers will come apart at the end for cleaning.) Make sure that the strings are not tangle up on the belt pulley as well. I hope this will help you.

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Ran over a cord. Wrapped around the roller brush.


it was the belt should cost a few dollars at bimart or like ace you can do this by taking rollers out from bottom of vac. u can use a butterknife to unscrew it ull see the belt.

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Roller brush stops spinning and vacuum makes noise. Brush will spin normally ok, until you use it on the rug.


That means that the belt is stretched and can't turn the brush against the resistance of the carpet. Here is a link for the instructions on how to change the belt and a link for the belt you need:

DC07 Belt Changing Instructions

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I believe you need to change the belt that drives the brushes. When it gets stretched out, it will just spin on the axle of the motor or spin on the brush and smoke.

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Sounds as if the v-belt came off the idler arm or you broke the v-belt. Either way, take the 4 screws out of the plate around the roller brush and make certain the belt is there and that it sits on the idler wheel. If you remove the roller brush you'll see the wheel. Pay attention to how the ends of the roller brush go back into the vacuum when inserting it and put the plate back on. Also check the thicker main belt is in place as well, it's to the left of the v-belt.

Also, the roller brush should stop when you put it in the upright position. Next time just stand it upright so the throw rug doesn't get drawn quite so far into the vacuum.

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You need a new belt. Belts will stretch to the point that they won't turn the brush roll under load, they will just slip. Check the brush when you change the belt to make sure the ends turn easily, if not, then replace it also.

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