Question about Brother MFC-7340 All-In-One Laser Printer

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My MFC 7340 will not print envelopes. Prints word documents perfectly on A4 page but for some reason the envelopes just come out blank. When I try and print the info for envelope on A4 it also comes out blank. I am on office 2007. Have noticed on google that other people have also had the same problem. Thank You

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  • Pam Groves Mar 21, 2011

    Where do I check the feed method? Sorry, I am not that savvy with computers. I also found this solution previously on google and already changed the default printer.

    Thanks

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2 Answers

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Hi


Ensure to select the correct Feed method for the printer while printing the envelopes.

If the issue still persists then change the default printer on your computer to XPS Document Writer and then check if you are able to print the envelopes.

To know how to change the default printer on Windows 7, refer to the link below:


http://windows.microsoft.com/en-US/windows7/Change-your-default-printer


If the issue is fixed using the default printer as XPS Document Writer then try to install the latest printer driver for the problem printer. To install the latest printer driver, you may contact the printer manufacturer for help.

Also check the bellow link if it helps:-

http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/000000/000063/faq000063_009.html?reg=us&c=us_ot&lang=en&prod=mfc885cw_all


Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com

Posted on Mar 21, 2011

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Hi

Please adjust the paper size to envelope size when printing envelopes because it sensor and setting is only for A4 size paper. Go to printer icon, right click mouse, choose printing preferences, choose correct paper size setting like envelope.

Also, check the document file you are printing and try to do it again in another document file and maybe the file your are printing causes the problem.

if not, try to set up againn the printer once more.

Please let me know if you need more help.

Posted on Mar 22, 2011

  • Benjamin Jr Singson Mar 22, 2011

    When you set up the correct paper size for envelope. Try to use other feeder paper tray and try to print envelope from there. The printer sensor is detecting only A4 size. And use other paper tray feeder.

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