Neither the freezer or fridge get cold. In fact, both compartments are warmer the room temp. The light comedy on and you can hear it run but you can hear a click like the compressor is trying to kick on. Is there a fuse or rely that can be replaced?

There is a balance between the freezer and fridge. Reduce the freezer temp and see what the fridge temp does. By reduce I
mean make the freezer warmer. If it is set too cold the fridge gets colder.

Try defrosting the fridge. Check the cold plate at the back of the food compartment once the fridge has been defrosted and turned back on again. The cold plate in the freezer (around the walls) will be cold to touch as will the cold plate at the back of the fridge,

Good day,
Yes, they are made. The temperature in the fresh compartment will be no issue, since you have control in that compartment.
The engineers designed the balance between the two compartments so the freezer would be normal if the following conditions applied.
1. The room temperature is between 70 and 90 degrees.
2. The machine has normal usage. I.E. 8 to 20 door openings of the fresh food door.
The freezer would start getting warmer if the room temperature dropped much below 70 degrees. or..
If the machine had extremely light usage with very few
door openings, or a combination of both situations described above.

With dual controls, and both set at normal, the above conditions would occur anyway, except you could over ride the normal settings to compensate.

Many people have this setup, and experience little trouble, but without knowing your life style replacing it would be your choice based on the facts given.

Thanks for using FixYa

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

. Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay.
Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm


How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

Much cheaper to have soneone look at it. Because if you trash this one it will cost you a whole lot more than a service call

Is the fan that moves the air from the freezer to fridge running If there is a switch in cabinet somewhere the freezer door would contract it, with door open push in switch hear the fan both are good. Don't hear fan check evaporator or freezer fan and that switch it may be a duel switch open light closed fan run. Tricky there are light switches, when out light on or when switch is in its lights out

turn the dual temperature switch to warmer for the fridge to cool down.

hi there.....sounds as you need a new defrost heater unit fitted.....if your unsure how to do this contact beko service.....

regards Sir Galahad

The fridge thermostat is faulty and not cutting in at the required temperature. Fridge stats are not easy to test, so the best way is to bypass the stat to see if the compressor starts. To bypass the stat first unplug the appliance and remove the stat housing from inside the fridge compartment, once you have removed the housing you will see the stat inside. Some stats have 2 terminals some have 3, whatever yours has you will need to connect the compressor wire ( Black) to the live wire (Red or White). When you have bypassed the stat plug the appliance back in and switch on, if the fridge starts up and runs ok you will need to purchase a new stat.