Question about Dell Dimension 2400 PC Desktop

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Can't get pass the background screen when pc load

I have a dell 2400 desk top and gets stuck on the background screen. It can't get it to do anything.
Thank you for your help.

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The sequence is:
a) The Dell bios splash screen is displayed,
b) the screen will go black,
c) the disk activity light will flash for about 5 - 7 seconds, then will remain off.
d) you force a power off,
e) wait a few seconds,
f) then turn the machine back on.
g) The bios splash screen is displayed,
h) then a black screen with white text is displayed, reporting that Windows was not shut down nicely and would I like to boot into safe mode or safe mode with networking, or others.
g1) If you choose Safe Mode, Windows will boot up successfully. If I restart, the computer will usually (probably) boot into Windows fine.
g2) If you choose Boot Normally, the computer will usually (probably) enter the black and hung state.
see if that helps and the if possible do a do a system restore to when the system was working correctly.

Posted on Aug 03, 2008

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