Question about Sony Ericsson Walkman® W995 Cell Phone

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Please help - my phone won't charge at all when i plug charger in (i have 2 chargers and neither works), however the headphones work perfectly. what is the problem ? thanks - avril

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  • avril_paton Mar 22, 2011

    hi walesrumi - thanks very much for your assistance and sound advice - that 's exactly what it was. I was able to take to a local repair shop and have the charging port replaced - many thanks, avril

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  • Sony Ericsson Master
  • 6,993 Answers

Hello,

The charging port of your phone should be the cause of the problem. It's either the charger is not contacting the charging port well enough or the charging port might be defective and needs to be replaced.

Use a pin to scratch the surface of the charging port and try again. If that doesn't work, then know for sure that you will have to replace the charging port.

If you feel you can do the replacement yourself let me know when you get a charging port replacement so that I can direct you.

Good luck.

Posted on Mar 21, 2011

Testimonial: "thanks for your help walesrumi that's exactly what the problem was. i took my mobile to a local repair shop who replaced the charging port in 15 mins"

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