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I have subscribed to BT caller display but nothing shows up when I am phoned

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Please check with the local authorities whether your subscription has accepted or not?

Posted on Mar 21, 2011

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Just bought KX-TGD225 phone system and can't get the caller Id function to work even though I subscribe to caller ID with the phone company. The talking caller ID works but no display on the phone


Please call your phones service provider, they may charge for this service. Just because the phone is capable of caller ID function doesn't mean it is a free service.

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I wish to have incoming call number display


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1 Answer

Our phone just stopped showing caller ID one day. No just shows "external" and no number.


It is my understanding the caller ID feature comes as part of your telephone service and your phone only displays what comes through. So either you changed the subscription which means you dropped the Caller ID feature or your BT plan does not have it anymore. Best to call BT and confirm.

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You also must subscribe, with your local phone company and have caller ID, it is a feature and they do charge a monthly fee for it. If you do have that feature and are still having trouble,

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Id caller don't show who ring


If this is a landline (not a mobile phone), you need to subscribe to your provider's Caller ID service to get the details to show on your phone. You can't just buy a phone with caller display and have it working out of the box, sorry.

This is how it works in the UK anyway, I don't know about other countries.

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How do I set up Philips DECT 215 To Show number calling


You need to subscribe to a caller display service with your telephone provider. e.g. if your phone line rental is with BT, contact the phone number on your bill for customer service and request them to activate caller display. There will normally be a small monthly charge payable for this service.

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Lost user manual


http://www.shop.bt.com/content/uni2/documentation/5fjd/full_user_guide.pdf

it is quite small writing, so if you can read it off this, you may need to print it out x

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