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I place a photo onto glass 8 x 10, I place a photo paper in the bottom tray standard size and go through the color print motions and all I get is black and white. Ive checked the placement of the color cartridge it's ok. also it is new cartridge. what am I doing. I have a HP Photosmart C5280 All in one.

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Have you tried saving the picture first to your computer then printing it, or perhaps printed a picture that came from the internet?

Posted on Aug 03, 2008

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How to load 4X6 photo paper


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    In the U.S. and Canada: 1-800-421-6699
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