Question about Samsung SW62ASP Top Load Washer

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My samsung top loader washing machine has black rubber like stuff when washing. How can I remove this stuff?

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Hi all of them does it that is the staysoft having a reaction.only thing to do is to full it with water and remove the drian plug at bottom of machine to remove it.hope this helps

Posted on Jul 04, 2011

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Posted on Jan 02, 2017

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Hi mine does exactly the same! I have to call in my washing machine technician more often (he told me this would happen with a top loader as opposed to a front loader, boy was he right!!) and he cleans out the drum. Mostly it is the fabric softener which is too thick. I water mine down to 50/50 and I do another spin after my final wash. I also empty the filter of water at the side/bottom of the machine. This annoying problem is caused by the way the drum turns on a top loader as opposed to the front loader. My top loader cannot heat water automatically either like a front loader, and I think this also adds to the problem as hot/boiling water would dissolve all that soap/fabric softener. Hope this helps.

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Sounds like you need to have your machine looked at by a professional. You should not be finding rubber pieces in the machine.

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Many Whirlpool top loaders with big spiral agitators need slightly deeper notches sliced into the 4 rubber ratchet teeth grippers to get a better grip. Of course then you could just buy some new ones. The top just pops off your agitator and you reach down inside to get the cap out, then a long extension and a 7/16 socket to remove the nut. Good time to clean all that stuff in there.

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It leaves holes and looks like black rubber on it


the black rubber is most likely fabric softener build up. The hose are the marks of the bowl perforations. Once this black 'stuff' builds up from the over use of fabric softener it could mean the end of the machine. The way to try and get rid of it is to wash an empty load in hot water with Epsom salts. This will loosen the black grease but be careful as some loads further on, large amounts could release and mark you clothes. If the bowls can be removed from the machine they could be scrubbed clean but this is a costly exercise. Tip from now on do not ever use fabric softener. end of story. Use low sudsing soap in your washer whether it be a top or front loader. www.thewashingmachineman.webs.com good luck

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Hi there, I have a Samsung top loader and have the same problem as many people out there. There are black small pieces of rubber like dirt after I do a wash. It sticks to the clothes and remains in the...


Surely you are in a better position to work this out than us! Try ising a hose with a rubber cup connection to fot to your tap.Perhaps even boild up a large container of hot water and carry it to the machine!

Thanks for using FIXYA

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This is exactly what my machine was doing, as well. I fixed it by cleaning out the filter in front of the water pump.

Searching here, I found that you can remove the lower front panel (three screws along the bottom edge is all it takes) to get to the filter. With the panel removed, you'll see a round white plastic cover (about 3-4 inches diameter) that screws out. Get a bucket under the cover to catch the water that's in it (could be 2 quarts or more) and unscrew the cover.

The cover pulls out, revealing that is actually a screw-in plastic strainer. I found tons of coins, broken pens, paper clips, etc. in mine when I did this. A lot will be deep inside the black rubber hose that connects this filter housing to the washer drum. You can rake the stuff out with a bent wire clothes hanger. Shaking the black hose will help hurry the junk along and out of your machine. Screw the cover back on after the clean out and your machine should go back to normal.

Thinking about it, front loaders will have lots of small items flushed into the pump compared to top loaders. Coins you alway found in the bottom of the drum in a top loader, they all wind up in the filter of a front loader. And once it slow the drainage to a crawl the machine will shut down multiple times when it can't drain the water out completely, and it will never step up to it's max spin speed with all that water still in the drum.

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