Question about HP OfficeJet 6110 All-In-One InkJet Printer

1 Answer

My 6110 AIO won't print as it says"remove and check cartridges" - which I did ad nausium then went out and bought new ones. Still won't print. Turned it off overnight - no help. Tried to rest factory settings as per hand book, but it will not allow me to do that. Should I chuck it away & get a new one???

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  • davesuescott Mar 21, 2011

    Done all that but still comes up with 'remove and check cartridges' and there seems to be no way to clear the message. When I press and hold cancell it clears but comes up 'busy' then immediately changes to 'remove........

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  • HP Master
  • 3,530 Answers

Welcome to Fixya

First of all, please make sure that you are using original HP cartridge. 50% of the aftermarket cartridge usually fails due to ink cartridge chip not being read by the printer. if you are using HP original cartridge, try to clean the metal contacts in fron of the cartridge using a lint free cloth and small amount of alcohol. Clean also the metal contacts of the printer where you seat the cartridge. Let is try for 3 mins. Use the printer software tool for replacing cartridge and let the software tell you to insert the cartridge.

Let me know if you have further questions.

Thank you for using Fixya!

Posted on Mar 21, 2011

  • Jose Cada
    Jose Cada Mar 21, 2011

    Seems like this is a common issue for this printer. Please see this forum. Cleaning the cartridge and the carriage thoroughly would be the accepted solution.

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Hp officejet 6110 all-in-one printer -- Getting error message "Press Enter to align cartridge." We've had this error before and did as instructed and it's corrected itself. However,...


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My 6110 keeps telling to remove and check printer cartridge. Have done this and still will not print


I have HP 8500 If you have refilled cartridge yourself it may be you sometimes have to reset the contacts, but usually have you recently purchased new/replacement for and old 6110?

If so, HP tend to be a bit naughty, similar units but they up date specs including their cartridge, example.

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Hi
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Error 1203.consult user guide .write on my printer screen.and i nothing can to do.thanks for help


Hi,
Overview

The 1203 error message is caused by either a communication failure between one of the printheads (cartridges) and the All-In-One (AIO), or by a short in one of the printheads. The procedures below will help you to resolve this issue.

Troubleshooting a Communication Error between the Cartridge and the Printer

NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Open the top cover of the AIO and remove both cartridges from the AIO.

3
Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4
4
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat step 4. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 5.

5
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.


Cleaning the Cartridge Contacts

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges. Clean the cartridge contacts and the AIO carrier contacts .check the link for cleaning http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:590:0:0&framed=&docid=ENUS24064&relevance=0



Defective Cartridge Check

To test the cartridge, replace it with either a new cartridge or a known good cartridge from another printer of this type. If the error message persists, proceed to Contacting Lexmark.

Please rate my response!!

Jan 28, 2010 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Hp 6110 won't accept new cartridges.


Check these HP FAQs for your printer:
Also see, at the end of each one, the links to related printing problems.

Sep 08, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I have just change printer cartridge, the display is now showing printer error 1203 followed by cartridge missing could you assist me with this issue please


Hi!

To resolve the printer error 1203 on your Lexmark X5470 All-In-One (AIO) Inkjet Printer, you need to perform the following tasks---

Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on. if the error message return then continue to print a test page. If the test page prints, the error is resolved. If still the power persists then you need to open the top cover of the AIO and remove both cartridges from the AIO. After that power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on and if the error message return then there is a hardware problem with the printer. If error message not return then you need to again power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover. If the error message returns then you need to clean the cartridge contacts.

Again try to rest it by powering off the AIO and remove the power supply from the back of the unit. Reinsert the power supply and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover. Now print a tests page. If the test page prints, the error is resolved.

Cleaning the Cartridge Contacts
1 Open the top cover of the AIO and remove the cartridges.
2 Remove the cartridges. Clean the cartridge contacts and the AIO carrier contacts.

Checking the Cartridge
To see if the cartridge is defective, replace it with either a new cartridge or a known good cartridge from another printer of this type.
1. Turn the printer/All-In-One off and unplug the power cable from the outlet.
2. Open the printer/All-In-One lid so that the cartridge carrier can be accessed.
3. Remove the print cartridges. (For information on cleaning the cartridge contacts, click here.)
4. Using a dry, clean cloth wipe the carrier contacts gently from top to bottom.
5. Repeat Step 4 for the other cartridge slot (if applicable).
6. Reinsert the cartridges, slide the cartridge carrier to its original position, and close the printer/All-In-One lid.
7. Plug the printer/All-In-One back into the power outlet and turn it back on.

You should only follow the steps below to resolve a print quality problem if you have already attempted to solve the problem by printing a "Clean Print Nozzles" page.

Cleaning procedure - Remove the print cartridges. Moisten a clean, lint-free cloth with water. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the downward direction while keeping the print head in downward position on the cloth. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the upward direction of the print head.

With another clean section of the cloth, repeat steps 2 through 4 above. Allow the nozzles and contacts to dry completely. Reinsert the print cartridges. Print the document again. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times.

If still the error message persists then you need to contact the Lexmark.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

Jul 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Remove and Check Cartridge


One of the cartidges you have purchased is faulty.
you can reinstall the empties one at a time as a process of elimination to determine which new cartridge is the problem

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2 Answers

Printer Error


The 1203 error message is caused by either a communication failure between one of the printheads (cartridges) and the All-In-One (AIO), or by a short in one of the printheads. The procedures below will help you to resolve this issue.

Troubleshooting a Communication Error between the Cartridge and the Printer

NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Open the top cover of the AIO and remove both cartridges from the AIO.

3
Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4
4
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat step 4. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 5.

5
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.


Cleaning the Cartridge Contacts

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges. Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(click here for instructions).


Defective Cartridge Check

To test the cartridge, replace it with either a new cartridge or a known good cartridge from another printer of this type. If the error message persists, proceed to Contacting Lexmark.

Mar 04, 2008 | Lexmark P4350 All-In-One InkJet Printer

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