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ERROR 1628 by installing "KIES"

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Posted on Apr 13, 2012

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Posted on Jan 02, 2017

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Can't update new Samsung Kies via Kies


I faced the same problem here but not at 1% but at 61%. Just keep retrying. Worked for me.

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I have downloaded successfully Samsung Kies and even latest update 2.1 etc. Every time I access either , it starts reinstalling with Install Shield Wizard doing a repair job. Eventually after about 5...


Hello Anthony! Welcome to FixYa!

Actually you have not downloaded latest version of KIES properly or its not properly installed in your PC. You must uninstall the existing version of KIES and then you have to again install the KIES, Please Uninstall the existing version of KIES and the download it from HERE
After downloading install it on your PC properly, I hope this problem will be solved.

If the E-Mails are not sending from your this mobile then it may be because of many reasons like either you have not set up your E-Mail account properly or there is problem in internet connection you are using. Do you get any error message in sending the E-Mail?
Please send me some additional info about the second problem, I will suggest the solution for it.

I hope this solution helps you
Let me know if you have any confusion in your mind.


Sir, Your Rating as FIVE Stars for this solution and words of appreciation will be esteemed
Thank You for taking my service

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bad news you will have to call Samsung Tech and try to understand them and do a full reset then download the OS from Kies....

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Upgrade to Windows Installer version 2 or newer version. To do this, follow these steps:

1. Start Microsoft Internet Explorer, and then browse to the following Microsoft Web site:

http://msdn.microsoft.com/downloads

2. In the left pane tree menu, click "Setup and System Administration", and then click "Setup".

3. Click "Windows Installer", and then click the appropriate link for your operating system.

4. Click "Download" to download and install Windows Installer version 2 or newer version.

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