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I can not get my head unit mode DEH-P6500 I can not figure out how to turn mute off..

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  • skater4life4 Mar 21, 2011

    I can switch between mute or att. but if i turn att on i have sound but no volume control or its muted.

  • skater4life4 Mar 21, 2011

    I dont really know how to use this site so if im doing it wrong i am sorry i can switch bettween att and mute but theres no off options and in att mode i cant control the volume.

  • skater4life4 Mar 21, 2011

    i was on my phone prior to it becoming muted i never like synced it somehow to the head unit i do not even know how to do that. The phone is actually turned off in the house and still no change i have referred to the manual.

  • skater4life4 Mar 21, 2011

    I have searched hi and low for the reset button and couldn't find it i am currently trying the old school reset of disconnecting the battery and removing the fuse.

  • skater4life4 Mar 21, 2011

    Oh nothing changed im going to have to take it to a shop i think something is not right.

  • skater4life4 Mar 21, 2011

    I cant find that button for the life of me unless its on the back of the whole unit maybe?

  • skater4life4 Mar 21, 2011

    I even busted out the flashlight brighten it up and i could not find it. I guess its kinda an old model were is your button located.

  • skater4life4 Mar 21, 2011

    Im in the USA ill need to look at it during the day i guess thanks for your impute.

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  • 3,530 Answers

Welcome to Fixya

Press Function to select Telephone. Press function repeatedly until telephone appears on the display.
Press the back and forward arrow to switch the telephone muting/attenuation. Please click here fo the manual then go to page 34 for further details.

Thank you for using Fixya!

Posted on Mar 21, 2011

  • 5 more comments 
  • Jose Cada
    Jose Cada Mar 21, 2011

    Did you use your mobile phone for this unit? Have you checked page 34? The unit will be muted or attenuated when you are making phone calls or receiving calls. Normal operation will go back once you ended the phone call.

  • Jose Cada
    Jose Cada Mar 21, 2011

    That's weird. try to reset the head unit to factory default settings. take note that all settings will go back from the first time you open the unit out from the box. here's the procedure:

    Press the release button on the front of the radio the drop the front panel, then remove the front panel by pulling it away from the unit.

    Locate the reset button, which is a tiny button labeled "Reset."

    Push the reset button using the pointed instrument to reset the unit.

    Replace the front panel by inserting the left side into the unit first, then pressing the front panel into place.


  • Jose Cada
    Jose Cada Mar 21, 2011

    yeah you can do that also.. let me know what happened after disconnecting the battery.

  • Jose Cada
    Jose Cada Mar 21, 2011

    resetting the unit should work. i bet there is something wrong with the unit.

  • Jose Cada
    Jose Cada Mar 21, 2011

    every DEH unit have that button..i am not quite sure how yours doesn't have that. Mine is DEH-7450.

  • Jose Cada
    Jose Cada Mar 21, 2011

    right before the hinge. i guess it was manufactured in a different way in your country. disconnecting the battery should work. i put mine on ATT/Mute then disconnect the battery then put it back in. the unit reset to factory default. There is definitely a problem with your unit.

  • Jose Cada
    Jose Cada Mar 21, 2011

    I'm from the philippines. Try to check at the back of the unit just to make sure.

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