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Posted on Mar 21, 2011
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Just got tomtom via180 theres no information. how do i get started ?

1 Answer

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  • Expert 38 Answers
  • Posted on Mar 21, 2011
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Related Questions:

0helpful
2answers

I am trying to update my GPS but do not have any instructions

Have you checked the tomtom website (www.tomtom.com) for information / instruction / support to do this ?
Basically, you need:
- to have (i.e. download and install) the TomTom HOME (or MyDrive Connect) software on your computer
- to set up a TomTom user account and register your device
- to connect the device to your computer, and start the TomTom software.
- to sign in to your TomTom account and view the info/updates available for your device
- to select and download the data/software/map that you want, to update your device

I'm assuming you have a TomTom device and not one (an older model) that TomTom has reduce/limit/stop providing support/updates.
Jun 26, 2019 • GPS
0helpful
1answer

Where do i buy a new suction arm for my Via180

0 results found for Via180 arm
it may say 0 results but they are named differently. You can find arms for gps's in most electronic stores. ebay may be the cheapest.
Jul 22, 2015 • GPS
0helpful
1answer

I need to know how to use my device. It did not have an instruction booklet

Usually, you can download the Reference Guide in PDF or HTML format from the TomTom website. The Reference Guide contains detailed information and full instructions for your TomTom product.

Check this link:

http://download.tomtom.com/open/manuals/Start20_series/manual.htm
0helpful
1answer

Traveling through Colorado and it can't find a satellite for the last 45 minutes. Using it in a semi truck

This issue might occur due to the QuickGPSFix data or the application on the device being corrupted.


To correct the issue, we will need to clear the Download, Ephem and Empheris folder contents.


The 'Downloads' folder will now need to be cleared. The steps to perform this are listed below:


1) Click 'Start' and go to 'My Documents'.

2) In 'My Documents' there is going to be a TomTom folder, open this.

3) There should now be a HOME folder, open this.

4) There will now be a 'From Device' folder, delete this entire folder.

5) Once this folder is deleted, open the 'Downloads' folder and delete everything inside of it.


Now let us delete the Ephemeris folder contents from the computer first, since it saves the GPSFix information. If this information is corrupted, it can prevent the device from acquiring the satellite signals and locking onto them.


To do so:

1. Unplug the TomTom device from computer (if connected).

2. Fully Exit TomTom HOME.

3. Locate the "Ephemeris" folder in the following location on your computer:


Windows XP: C:\Documents and Settings\<username>\My Documents\TomTom\HOME\Download\complete

Windows Vista: C:\Users\<username>\Documents\TomTom\HOME\Download\complete

Macintosh: Macintosh HD/<username>/Documents/TomTom/HOME/Download/complete


4. Select all the contents of ephemeris folder and delete them.


Close that window and connect the TomTom device to the computer. Then open [My Computer] and double click on TomTom Drive icon to open. Delete the contents of Ephem folder. This should delete the contents of GPSFix from the device as well.


You can then update the device to download the latest device updates, which will automatically include the QuickGPSFix update. Hence forth the device should detect the GPS signals correctly

5helpful
1answer

Wehave a tom tom go 530 (refurbished). Its

Let's hope there's nothing wrong with your TomTom. Here's some information that may assist you with your Go 530.

Your TomTom GO must be outside to locate your current position. The first time you start your GO, it can take up to 5 minutes to find your current position.

If it takes longer than 5 minutes, make sure that you are in an open place without tall buildings or trees around you.

In the future, your position will be found much faster, normally within a few seconds.

Once your GO has located your current position, the Driving View is shown in full color and shows your position on the map.

Finding your position faster:

To find your position faster, use the home dock in combination with TomTom HOME on your computer. When connected to the Internet, TomTom HOME
automatically downloads information which helps your GO locate your position faster.

click here to download TomTom Home.

Note: Some vehicles have a heat reflective shield embedded in the windshield that may prevent TomTom GO from locating your current position. If this is a problem in your vehicle, use the TomTom External
Antenna Kit (available as an accessory).

If you found this information helpful, please give me a big thumbs up when you rate my answer. Thanks.
1helpful
1answer

Tom Tom 130 will not power-up ( no working screen) when power button is activated.

If your device is not starting up properly, follow the steps below:
soft reset:

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.


To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device.
Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.
0helpful
2answers
0helpful
2answers

Activation code

Hello.
I would need more information before I can give you the best advice. I gather from your message that the tomtom doesnt work ? So , can you tell me what it does do at the moment ? ie . does it switch on ? do you get any sounds when you start it up ? is there anything on the screen at all ?
14helpful
3answers

TomTom ONE has flashing "X" and picture of TomTom

I found this.

Question: Device shows a flashing cross when turned on.


Answer:


If your device only shows a cross after you turn it on, the TomTom application is not installed or cannot be found.



To solve this, follow the steps below.

Manually remove the TomTom application:
Reset your device.

Connect your device to your computer.

Turn on your device by pressing the power button for 5 seconds.

Do one of the following:
Windows: Click Start > My Computer and then double-click the Removable Disk for your TomTom device.
Macintosh: Double-click the desktop icon for your TomTom device.

Delete all files except the following:
Do not delete any of the folders!
Do not delete the files antitheftw.bmp, lowbatteryw.bmp and splashw.bmp (if present)!



Reinstall the TomTom application:
Start TomTom HOME

Select an option:
I previously updated my device on this computer
I never updated my device on this computer

Click Done and then click Device > Disconnect Device.
Your device should now start up again. If it hasn't started up after 10 seconds, press the On/off button.
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