Question about Kenmore Elite HE4 Electric Dryer

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Laundry We have a front load washer. The clothes, particularly towels, don't smell clean when they come out of the washer. We are disappointed with the high efficiency washer we have (Kenmore Elite he4t). It just seems like it doesn't use enough water/soap to get them clean. We just came back from the beach and used the top loader they had at the beach house and the same towels smelled really clean.Any suggestions?

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  • Anonymous Dec 02, 2008

    I have the same problem. Same washer too.

    For the 1st year, everything was fine. Now my clothes always smell. Nothing seems to help. I wipe it down, leave the door open, use bleach, etc. Still, smelly clothes!

    I searched the web, seems a lot of people have this problem with this washer.



    I just sent Sear a plea for help. We'll see what they say.



    I suspect its time for a new washer. :(

  • margaret outlaw Dec 07, 2008

    I am having the same problem and my clothe are retaining stains especially my whites. Before i purchased this machine my laundry was so clean and fresh . My husband pitched a fit today about how bad this machine works. He is contemplating returning to a regular top loader.

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I had this same problem with TIDE HE detergent. I start using All HE rain scent and it works great!

Posted on Aug 26, 2009

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Try adding borox to your load. works wonders, especially with the stinky towels. PS always wash towels seperate

Posted on Jun 23, 2009

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Same problem with my front loader. You have to make sure to clean out the rubber trap in the front regularly. it seems to collect alot of hair and plug the drain hole. also it helps to leave the door open when you finish washing to further reduce the stagnant water smell. Use fabric softener for the towels!

hope that helps.

Posted on Aug 03, 2008

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Clothes smell after washing cycle


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To get rid of the mildew odor, run an empty machine on the hottest setting with bleach or Affresh ($8, homedepot.com), a cleaner that deodorizes a washer's interior. And after each load of laundry, leave the door ajar to allow the interior to dry.

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Jan 09, 2016 | Washing Machines

Tip

We purchased our Kenmore front loader when they first came out. Shortly after,...


This advice is for preventing or getting rid off that awful mildew smell associated with front loader style washing machines.

The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a “Clean Cycle” available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.

on Apr 29, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Clothes stink


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You can use Affresh to clean your front loader. Deposits of soap and other such things can be stuck around the inside tub of your washer. Try this product, it works great on all front loaders. Use very hot water with the Affresh pellet with no clothes and run the machine through a cycle. Also helps with any stagnant water smells. Put the Affresh pellet inside the machine, not in the soap dispenser.

You can give me a ‘very helpful’ rating for the free help, can't you. Thanks.

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1 Answer

Smelly clothes after washing


yes musty is actually cooked soap
from the dryer
take a clean just washed towel and put it in the washer alone with no soap
turn on the machine and watch what happens you will see the suds start to form
with this unit, if your using too much soap it will be spun into the cloths and then cooked in the dryer
do one towel load without soap then cut you soap usage way back
anything more than a tablespoon is way to much

remember you bought this unit to save water

1/6 the water 1/6 the soap
and he should be less

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Will you please replace my he3 washer? It smells,it molds,and stains my clothes.I am very disappointed in this machine.Maybe you could send someone out to my house so I can do their laundry and their...


if you haven't tried AFFRESH it works the best on this washer and after a few loads with Affresh in it it should smell fine but you will have to use a cleaner for now on

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1 Answer

Smell of mildew on our towel and sheets


This is probably happening because the clothing is being left damp in the washer. When it is warm during the summertime mildew will grow very quickly in the towels. On front load washers you need to leave the door open when not in use to keep mildew from growing. You should wipe out behind the inner seal any moisture when you are done doing laundry. This is an issue for most front loaders. Some front loaders have a clean washer cycle that uses bleach to sanitize the drum. Other washers like the Samsung have a block of silver and release silver ions in the wash to sanitze the clothes.

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1 Answer

Moldy smelling clothes


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Second, rewash the smelly clothes with the heavy wash cycle and a second rinse option, using no soap or fabric softener. This will remove the soap and/or fabric softener build up in the clothes which is causing the smell. Third, begin using one to no more than two tablespoons of HE soap per load, and not more than 1 teaspoon full of fabric softener if you use it. This is because top load washers used up to 45 gallons of water per load, and your front load machine is only using about 12 gallons total. If you are washing a load of bath towels (which were only used to dry off your clean body, not wipe up the floor or something like that) they are not really dirty,...... for washing "clean" towels, don't use any soap, and of course never use fabric softener on towels.

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Mold buildup around interior of drum - odor and spots on clothes


Posted in 2008

I've had my Duet for 5+ years with no odor until the past 6 months or so. Even changing to a more fragrant fabric softener didn't make my cleaned clothes and towels smell clean. I noticed it especially when I would grab my towel after a shower. For a while I thought someone else was using my towel and stinking it up. Then I realized it was the whole laundry. ( I was having my laundry done for me... otherwise I probably would have realized it sooner. After reading all the suggestions for resolving this sour odor I thought I would try some of the ideas suggested that I hadn't already tried. Then it dawned on me that about 6 months ago I switched from a powdered detergent (SA8, an Amwy/Quixtar product) and dryer sheets to a well-known well-ranked Liquid Detergent and a fabric softener. I only switched because my son like the way his friend's laundry smelled when he borrowed a shirt. I was using fragrance-free products. So I had fragrant laundry for a short time. Then it started to smell sour. Maybe this change was the cause. So I've ordered another box of the powdered detergent and I'm going back to dryer sheets.

In the meantime I'm still doing stinky laundry. Same day I order new detergent, I decide to wash a load with some very stained baseball pants. I sometimes use a small amount (1/4 cup) of Oxy Clean, with my detergent but I decided to go full-strength which on the box said 1 cup. Hot water wash. Put it in with the clothes. Same liquid detergent, no fabric softener. When I took out the laundry, for the first time in months, it smelled clean. No stale, sour odor. Next load, nice smell again. Decided to do one more load with 1 cup Oxy Clean again. I'm still going to switch back to the SA8 (which is by the way highly ranked by Consumer's reports) and dryer sheets.

By the way, a few weeks ago I had to disconect the water discharge line behind the washer. The sludgy goo that was in the line and machine where the two connected was disgusting, but didn't smell bad. I cleaned it out with my finger. Ugh!


So it's now several months later. My clothes smell clean, as does my washer. I switched to powder and only occasionally use liquid softener. Still occasionally use the full dose of Oxyclean with a hot load. I occasionally wipe down the door and seal... especially the bottom of the window, and always leave the door ajar when not in use.
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5 Answers

Disgusting odor


I had the same problem, except it wasn't just towels. It was everything. I did some research and found that this is a common problem and nothing a tech can fix. I was about to go out this weekend and spend $1000 on a new washer because I couldn't use this washer on my clothes anymore. I did one more search for a solution and THANK GOODNESS found a solution on another site. A woman had the same problem and, after much trouble, someone at Best Buy finally told her to never use liquid detergent in the machine, not even HE. So I cleaned the inside of my machine, around the door, the rubber seal, etc. I ran the tub clean cycle with bleach and vinegar. The smell was gone and I have been using powder Tide ever since, and the smell hasn't come back!!!!!

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1 Answer

CLEANING OUT CAT DANDER ETC FROM WASHER


Quenie, vinegar will not harm your washer at all. Place it in the detergent side of your dispenser and run a Hot wash cycle. Don't mix chemicals, though... if you choose to clean your machine with bleach, for instance, don't use additional cleaners along with it. Vinegar only, bleach only... you get the point.

You may want to run a "water only" Hot wash cycle with bleach (no clothing/towels) after your Son has finished his laundry. This may help alleviate your allergy problem.

For regular maintenance on your washer, you ought to try something like this. It'll keep your washer smelling great.

Nov 22, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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