Question about Arris SURFboard SB5101 Cable Modem

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I'm using an SB5101 and trying to use a new wireless router with this modem, but the set up is saying I have a static IP address... where can I find that on my computer whil I'm using my old router? thanks

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To change from Static IP address to Obtain IP address automatically.
Open Control Panel - Network Connections - Right click on the Wireless network connection or LAN network connection - then click Properties - Right click on Internet Protocol (TCP/IP) - click Properties
Then click on General Tab and select -
Obtain an IP address automatically
AND
Obtain DNS Server address automatically
click OK to enable settings.

Posted on Mar 21, 2011

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I have one, after finding out how reliable and well-made they are. However, they can be picky during setup, especially since they have a rare 'config IP' address (the number you type into your internet browser's address bar to change the modem's settings). Click here >> 192.168.100.1
See this link for more info.

Posted on Mar 21, 2011

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DHCP and static IP are two different things. DHCP assigns IP addresses, and static Ip just means that the IP address stays the same, and is not dynamic. You probably need to reset the modem to accept what it sees as a :"new" router. Turn off both router and modem. Restart the modem first, give it a minute to boot up, then turn on the router- in that order. It should be ok now.

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I have a Motorola SURFboard SB5101 Cable Modem a Netgear mr814v2 wireless router, I obtain the ip address on router status but for some reason my internet communication losed. I verified the configuration...


Hi, follow the steps below to configure MR814 with your motorola surfboard:

CONNECTIONS:

1. Connect a Ethernet cable from the modem to the WAN port of the router (isolated port).
2. Connect the computer to the router using any one of the 4 available ports. Please make sure that there is no direct connection between the modem and the computer (either using Ethernet cable or USB cable).
3. Power off the modem and the router after making the connections.
4. Power on the modem and wait for the lights, then power on the router.
RECONFIGURE:
1. Open the browser (Internet Explorer, Mozilla Firefox or Safari).
2. Access the router, usually with http://192.168.0.1
3. Login to the router with the Username as "admin" and Password as "password" (please note that the Username and Password are case sensitive).
4. Click on 'Basic settings' from the left menu and select 'Use Computers MAC Address' from 'router MAC Address' section.
5. Click Apply.
6. Once it updates the settings then power off the modem and the router. Power on the modem and wait for the lights, then power on the router.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion with the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

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1 Answer

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  1. First, turn your Router off and wait for a couple of minutes (unplug power from the wall)
  2. Turn off your modem (unplug power from the wall)
Reboot both the devices and they will obtain a new IP address.

Let me know.

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You shouldn't have to change anything except on the router. Cable to modem, Ethernet from the cable modem to wan port of the router, Lan ports to PC's. Instruct your router to use cable and not dsl, set acorrdingly to DHCP or static IP, set MTU to 1500 and go...

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You need to disable the UPnP function on the Belkin router. Log into the router(192.168.2.1), and look under System Settings. If you haven't changed the password on the router, the default password is blank, i.e., no password.

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1 Answer

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Connect using Lan Cable
be sure to enable java on your Browser.
Use ONLY IE: some router refuse other browser.
SET your PC on a static IP address on SAME subnet as your router (but of course different IP).
If subnet concept is NOT clear to just just ask here.
When connected with router (on Lan Cable) check every setting (WPA-PSK) TKIP key, Broadcast / Channel etc.
You can also disable every WLAN protection and restore it later.
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possible issue with freequent connection loss when going over 2 comp on a network are possible issues of collisions on the network meaning that sometimes more often then not, it is possible for two comp to end up recieving same ip address fr modem.

 

solution: first find out ip range supplied by the router in modem. then statically assign ip address to each comp

 

this is done by going into tcp/ip properties of either nic or wireless card and set to use following ex

NOTE: IP RANGE USUALLY LAST SET OF NUMBERS IN IP ADDRESSING TIPPICAL RANGE IS BETWEEN 10 TO 99

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subnetmask: 255.255.255.254 (generic subnetmask)

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