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My Dimplex DAC15HC has stopped working it turns on as usual just no air flow, what do I do?

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Make sure the filter is clean and if it is it sounds like the fan motor stopped working.

Posted on Mar 21, 2011

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Posted on Jan 02, 2017

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1 Answer

I have a dimplex pebble effect wall fire that i haven't fitted yet i did turn it on to see it working but the back got really hot so i turned it off is this normal to get very hot as it would be in contact...


They doo get pretty hot be sure you have air flow pushing air from front and you might have to put some sheet metal along the back portion of the wall as a heat sheld.

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1 Answer

Air Flow stopped working on my car. I was driving a couple of days back and when I turned on the air controls, the air flow stopped coming through. I took it into the shop and was first told it is possibly...


Best way to make sure the right thing is fixed is to bring it to a dealer. Usually the only thing that stops the air flow is a malfunctioning blower motor, but what causes this is usually the blower motor resistor pack.

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1 Answer

Just purchased a dimplex DS5629 electric stove. Plugged it in, but NO HEAT and NO BLOWER. Dimplex is closed for the weekend. NOW WHAT???


Ar e you sure that the receptacle your have it plugged into is working? If it is, you can try this. It usually works. Turn the Master On/Off Switch to OFF. Unplug the unit and leave unplugged to 12 - 15 minutes. Plug the unit back in and turn the Master On/Off Switch to ON. Then, turn each individual function one at a time. If they ail function as they should, the unit has reset itself.

If it doesn't work, then you'll have to wait until Monday to contact Dimplex OR you could contact the retailer you purchased it from and have them replace it immediately. That is, unless you purchased it online. Then, it would be better to wait until Monday and contact Dimplex. Be sure you have your Model Number and Proof of Purchase, when you contact them. In case you don't have it, their Technical Support number is 888-346-7539.

Hope this helps you solve the problem.

Apr 01, 2011 | Dimplex DS5629 Electric Heater

1 Answer

Our dimplex electric fireplace model number 28106D3F shut off and won't turn back on


Turn the Master ON/OFF Switch to OFF. Unplug the fireplace from the wall receptacle and leave unplugged for 10 - 15 minutes. This will give it time t reset itself. In the future, if you finding you're have to do this more often. Unplug the fireplace, stop using it and call Dimplex USA Technical Service 888-346-7539 for further instructions.

Mar 09, 2011 | Heating & Cooling

1 Answer

My dimplex has a remote control box that plugs into the outlet. I haven't used it for a year or more. smelled something hot when it was on. the outlet & box was very hot, the bottom of the box was...


You definitely have an electrical problem either with the remote box or the the A/C unit itself. Something within either of the aforementioned is overheating and use of the air conditioner should be stopped immediately, as it is a fire risk. Unplug everything from the wall outlet and contact a service company that services Dimplex Air Conditioners. This is not a DIY fix!

Feb 07, 2011 | Heating & Cooling

1 Answer

I have a portable air conditioner from dimplex, dac15hc, it cools when 1st turned on then aprox 1-2 min later i hear the compressor turn off, the air coming out gets warmer until a code of ES is shown on...


E5 Outdoor activation of compressor over heatprotection or motor lock. Check fan motor mechanism is locked. Replace fan motor.If compressor getting high amps, replace running capacitor and check. If still problem, replace compressor. Thanks, helpful.

Feb 01, 2011 | Heating & Cooling

1 Answer

Hi, Our Dimplex airconditioner is just over one year old, very clean and won't go. Worked beautifully till my husband turned on the dehumidifyer on. Now She will switch on and go for about 10 seconds,...


Not sure solution, but try to unplug the air conditioner for about an hour, this will reset the configuration of the control program, then plug it again and try it.

Nov 02, 2009 | Heating & Cooling

1 Answer

Heater fan stop working after a couple of muinutes


Dimplex Electralog Model 6901050600 Ser 17807D2F - 048 Blower and Heater Works fine, Flame has quit working. How do you find and replace the Bulb? Email cairoeichard@gmail.com

Jan 02, 2009 | Dimplex Compact Electric Flame Stove...

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