Question about SanDisk Audio Players & Recorders
Run the recovery tool from the SanDisk website .
Download Sansa Disk Recovery tool
How to use Sansa Recovery tool(instructions)
Download Adobe reader
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Posted on Mar 21, 2011
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Posted on Jan 02, 2017
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The word "ACTUALIZANDO DATOS " is a spanish word that means "Updating Data". So the problem may be in the firmware or the disk itself.
So please connect your Sansa to your PC and check if the PC can recognize it. Try to upgrade the firmware.
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