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There is no virus on my macbook computer but people in my contacts are regularly getting emails with links to bizarre sites as if they are coming from my yahoo mail account How can i stop this from happening

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In case of a hacked account send a mail describing your problem to account-security-help@cc.yahoo-inc.com. If this doesn't help, call Yahoo: 1-408-349-1572, or 1+
866-562-7219 then press on #2 explain to a customer service person what happened. They will ask you to do certain things and then they compare your original info with the changed info. Within 24 hrs you should get your account back!

or

Send an email to Yahoo Account Security Department account account-security-help@cc.yahoo-inc.com mentioning the problem.

Just keep in mind that you have to be polite with your writing.

1. Provide them the details of the entire story.

2.Mention the time and date when you accessed your account for the last time.

3.Give the password that you last used to accessed your account.

4. Most importantly provide the all the information you entered when you register your account or just the information when you last updated your account.

5. Wait for the response, do not write several times for they will consider your messages as abuse and harassment. Be patient for you are not alone in this situation.

Good luck.

Posted on Mar 21, 2011

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It sounds like you may have software that tracks your key presses, and or monitors your activities so even after changing your password they are able to know the new one. More likely, you have some type of virus on your computer that is ********* your email software.

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The best way to remove a virus is to boot your computer into SAFE MODE without networking then run your anti virus programs. In order to boot your computer into safe mode you need to continuously press the F8 key during your computers up sequence. You should then get a menu and you can choose SAFE MODE.

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Hello,
This doesn't necessarily mean your account was hacked. A lot of times what happens is you get a virus on your computer which collects information about your email and contacts, then it sends automated emails to your contacts, enticing them to open a link and get infected as well. This is how a lot of viruses spread, and are proven to be more affective as it appears to be coming from someone your contacts know and trust.
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If you are not the owner of the computer see the administrator, if you own the computer log into the computer as an adminstrator and change the settings. You should know the password for the adminstrator...since you own the computer...

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