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I have a lg blue ray bd550 home theatre system. I have been using it for a few months now. For some reason, my netflix has stopped working. Everything else works so I know it's not an internet connection problem. Whenever I try to use the netflix account, it reads "Cannot connect to Netflix. Please try again later. If the problem persists, please visit netflix.com/tvhelp on your computer." I have done this and it tells me I should connect LG. What do I need to do to fix this problem? Thanks!

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1 Answer

Is this unit wireless configured


The LG BD550 lacks both Wi-Fi and DLNA compatibility. It can stream Netflix, Vudu, Pandora, and YouTube over Ethernet (via cat 5 or cat 6 cable).

You can download the User's Manual and Spec Sheet here:
http://www.lg.com/us/support-product/lg-BD550

Product Support

Jan 08, 2016 | LG BD550 Blu-Ray Player

1 Answer

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The problem can be the memory inside the player, but is more likely the internet download speed you've chosen for your service. It should be at least a 20 gig download speed. You'll also want to make sure your router/wi-fi hub is capable of the higher download speeds as well. I had 7 gig download initially and had the same problem. By upgrading the router and the download speed with my internet provider, it immediately fixed the problem. Try watching Netflix on your computer, and my guess is you'll have the same problem with buffering Netflix streaming on it as well. That will let you know it's the internet speed, not your blu-ray player.

Dec 03, 2013 | LG Audio Players & Recorders

2 Answers

How can I Obtain the Manual for Model#BD550


Dear Thornton,

Try one of these websites:
http://www.lg.com/us/tv-audio-video/video/LG-blu-ray-dvd-player-BD550.jsp (press support and then Video Manual)

http://www.retrevo.com/support/LG-BD550-DVD-Players-manual/id/23626ag811/t/2/
This websites says it had a/the users guide for this type of blue ray player.

I hope this helps you!

MisterN

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2 Answers

I want to make my LG BD550 region free.


Heres a quick guide on a separate forum

http://www.videohelp.com/dvdhacks/lg-bd560/10815

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2 Answers

LG LHB953 home theatre system sometimes freezeS or not have any sound when playing Blue Ray dsics


I'm having same issue with the same unit. Anyone out there that can help? The kicker... For us it seems to only do it to one blu ray (Tangled). Played prince of Persia just fine. Help?

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1 Answer

Installing a LG Network Blu-ray Disc/DVD Home


YOU NEED TO CONNECT OPTICAL CABLE (NOT INCLUDED) TO OPTICAL1 CONNECTION ON YOUR HB405 AND OPTICAL OUT OF YOUR TV. IF YOU ALREADY HAVE DONE THAT TRY PRESSING SIMPLINK BUTTON ON YOUR TV REMOTE NAD CHANGE THE SPEAKER OUTPOUT FROM TV TO HT(HOME THEATER).

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Perhaps you may need to use a lazer cleaner in your blue ray player

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