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HPdvd1040i No longer burns DVDs

To whom this may concern:
I purchased my HP dvd1040i dvd burn drive and it worked correctly for about 6 months, now when I try to burn a dvd it gives me errors, HP support is LESS than helpful (12 phone calls, resulting in being transferred to a line that rang for 15 minutes before hanging up on me, a total of 32 "wrong transfers", a direct phone number "208-323-2551" to get support for my drive that gives a message to the effect that the department is closed permently, transfered to the PEPSI-COLA company & being hung up on.) Needless to say I'm about at my wits-end, You are my last resort. I'm sorry about the rant but I had to give some perspective. PLEASE HELP!
P.S.
OS = WinXP Home v2002 SP2
RAM = 2x512mb chips = roughly 1gb
Burning software = Nero 7 essentials
Media = Memorex DVD+R (Lightscribe)
Files to be burned = avi in XVID format
CPU = 2.1Ghz
Graphics Card = Raedon 9250

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  • deadlilninja Aug 10, 2008

    I downloaded CDBURNERXP and used Nero 7 to create an image file and then used CDBURNERXP to burn the disc image and it did the trick! Thank you so much!

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Can I suggest you download CDBURNERXP and try burning your disc through this. Only I had the same problem using NERO 7. But since using CDBURNERXP I've had no prolems at all and it's a bit faster. CDBURNERXP is a free dowmload. google it to find it on the web. Hope this works for you.

Posted on Aug 04, 2008

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