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Ice builds up in the back of the freezer and stops freezing if i take of the panel and thaw the defrost heater with a hairdryer it goes ok for a while, the fridge compartment freezes. the motor keeps going constantly no matter what setting the fridge is at.

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Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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Posted on Mar 21, 2011


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I have a whirlpool side by side fridge and the freezer was cold but everything thawed and the vent in the bottom is iced over can I fix it or what can I do

Turn the freezer or the whole thing off. You can try blowing that area with a hairdryer for 15 minutes to melt the ice. Switch it back on and leave it 24 hours. If it continues to freeze up you need a service engineer to replace either the defrost heater or defrost thermostat.

May 13, 2016 | Whirlpool Refrigerators

1 Answer

Faulty Fridge/Freezer. Symptoms: a)Lost auto de-thaw function. b)Ice build up behind the inside back plate housing a fan. c) Water gets under the lowest freezer draw and freezes. The unit is approx 6...

Sounds like defrost drain is stopped up if sheet of ice is in bottom of freezer. Sounds like you may also have a defrost problem. The 3 defrost components are defrost heater, defrost thermostat, and defrost timer or Board depending on model.

Oct 12, 2017 | Refrigerators

1 Answer

Bosch exxcel maxx fridge freezer. Frost build up behind freezer back panel pushing panel forward, preventing bottom drawer from fitting properly and consequently preventing door from shutting. How is the...

That is caused by defrosting failure. There is a small heater tube at the bottom of the evaporator behind that panel which goes bad and is easy to replace. But it all has to be defrosted using a hairdryer first. Heater can be bought online or purchased locally.

If you need further help, reach me via phone at

Feb 27, 2018 | Bosch Classixx KGV24323 Bottom Freezer...

1 Answer

Eaton viking imperial fridge keeps making ice build upin grate in bottom of freezer how do i fix this problem

the return air ducts are freezing up, unplug unit and use a hairdryer to defrost the entire freezer compartment
this will take a couple of hours to completely thaw the ducts
the ducts are behind the rear panel in the bottom

Nov 02, 2009 | Refrigerators

2 Answers

Defrost does not work properly, continues to freeze up element in lower freezer compartment, shutting down cooling in upper refrigeration unit. We continue (bout every two weeks) to take wall unit off and...

i noticed ice build up towards the bottom right corner of the back panel (in freezer)....i diconnected power...took the back panel off had frost on it....coil was iced up.... then on the back of the refrigerator i accessed the control board....plugged the power back on ...i jumped the line to the heater...heater didnt work....then checked resistance through the heater (checked ok)....

it came down to me replacing the defrost thermostat which is in series with the heater....defrost now works fine ...which is every 60hrs for 45 minutes on mine.

Oct 01, 2009 | Refrigerators

1 Answer

I have whirlpool refrigerator model# et9fhtxmq01 with the freezer section to the top and refrigerator section the bottom .The refrigerator section is not cooling and freezer section is not freezing ok.I...

Thaw it with a hairdryer and it'll work til you can get it fixed.
check defrost heater, defrost thermostat
How to check everything
. If the heater and thermostat are ok it’ll be the control.

Sep 13, 2009 | Refrigerators

1 Answer

Kenmore Fridge, freezer compartment is cold according to thermometer, but ice wont freeze & frozen foods thawing out, weird. Fridge part is about 65 degrees. What could it be?

Should be around 10 degrees.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

How to check everything

Aug 30, 2009 | Refrigerators

2 Answers

Fan in freezer very loud noise

There is probably an ice build up behind the plastic rear panel. The ice build up gets so thick that eventually, it obstructs the fan and then you get that loud noise as the tips of the fan are chipping away at the ice.
What you need to do is to remove the rear panel and thaw the ice build up. To remove the rear panel is usually only 2 screws at the will find that the panel is difficult to remove due to ice build up behind it, so gentle heat from a hairdryer is a good way to accelerate the thawing process....once the panel is removed, you will see the ice build up......mine was about 2 inches thick!!!
I used the hairdryer to thaw it all out and then once cleared, switched it back on and have never had a problem since.
By the way, my F?F is a Beko CDA563FS......the one with the water dispenser on the front and frost free.
Hope this helps

Feb 01, 2009 | Freezers

1 Answer

Ice build-up

Defected DEFROST HEATER can cause frost build up on the panel at the back of the freezer,and freezer stop cooling and ice frozen on unit so air could not flow to refrigerator side.Water will coming out caused of unbalanced freezing,and causing the flooding of water in the floor. You must change this defroster heater assembly so it will works normal again..

Hope this may help;


Sep 22, 2008 | Frigidaire 20 cu. ft. / 566 liter Upright...

1 Answer

My freezer is not keeping food frozen

defrost system is malfunctioning causing build up of ice. remove back panel of freezer, check for ice build up. if so, defrost carefulle with a hairdryer. also check drain is not blocked by ice. if it is, use hot water to get rid of it. (takes time)

Apr 25, 2007 | GE GSH25KGR Side by Side Refrigerator

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