Question about 2wire 802.11g (66800007236) 802.11g/b Wireless Adapter

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I have a 2 wire adaptor and comcast internet a motorola modem. i really need to know can these two work together and what would be the network key?

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Yes they should be able to. You will need to contact comcast on how to obtain your network key. Have them instruct you on how to chage the security to WEP if it is not already there.

Posted on Mar 21, 2011

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Posted on Jan 02, 2017

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1 Answer

Need network key


What cable or internet modem are you using at&t, comcast,dish network,etc?

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This isn't much help, but be aware that this is an old modem, so no surprise that Arris cannot help with it. The process you describe sounds like what I just went through with a BRAND NEW Arris DG860A modem. The modem is going through the boot-up process normally when it cycles through "power, receive, online, send". Mine did the same thing. But without more info, I don't know if the rest will apply to your modem. In the case of the DG860A, which was owned by me, Comcast technicians both online and in-person could not get it to authorize on the Comcast network. Even though Comcast replaced my DG860 with their DG860, it is believed that my model did not have the Comcast generated code needed for authorization, and for some reason would not accept it.
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Will this work with Comcast broadband and Windows 7?


This modem will work with Comcast High Speed Internet.
You will have to contact Motorola for drivers for the Windows 7.

It does matter how fast your internet speed is,anything faster than 20meg,will need a Docsis 3.0 modem.

Jan 13, 2011 | Arris SURFboard SB5101U DOCSIS 2.0 Cable...

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I recently purchase comcast internet and cable. I have a motorola surfboard SB5101U cable modem and when I try 2 connect my xbox to xboxlive, it says that my network doesn't have a sufficient MTU setting....


You actually should call comcast and tell them about the issue, They have a backdoor into your modem that they can troubleshoot it for you. The issue with their modems is they are usually locked with some weird password they use.

Usually with a modem or router you can dial an internal page but there system like Time Warner is set to their needs so that they can keep that back-door open.

Comcast phone number is 1-800-266-2278 or 1-800-Comcast same numbers thats just the way they word it on their site.

Oct 21, 2010 | Arris SURFboard® SB5101 Cable Modem

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Bought on eBay, trying to setup with comcast. See wireless signal but can't connect to the internet. I got to the configuration page and changed the SSID and setup WEP but the internet is not working.


have you tried connecting an ethernet cable directly to the modem to see if the internet is working that way? Have you considered contacting comcast as they can make sure its on your end or their end. Use this faq to help you. If you need further assistance please let me know.
http://www.comcast.com/Customers/FAQ/FaqCategory.ashx?CatId=578
Thank you,
Lee

Jan 14, 2010 | Arris SURFboard SBG900 (49402201900) Modem

2 Answers

My Motorola Sb5101 modem will not let me access the internet, the send light constantly flashes and i can't attain any internet connection.


If you have the following lights :
Power light - on
Receive light - flashing
Send light - flashing
Online light - off
PC/Activity - on
Standby - off
Then your Network Access is OFF - modem is successfuly registered but Network Access Control is disabled via DOCSIS configuration file.

Call your internet service provider....

Nov 06, 2009 | Arris SURFboard SB5101 Cable Modem

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I have comcast and i purchased the surfboard so that i could play use the internet for my xbox in my room. There is another modem on rent from comcast a touchstone telephony modem which provides internet...


u need a router to share internet connection, not 2 modems, from the way your explaining it im going to assume you just bought the modem went home and plugged it up, Well.. thats not going to work , your modem needs to be registered with the network your trying to access(comcast)

Jul 13, 2009 | Arris SURFboard SB5120 Modem

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Cannot set up Motorola Surfboard SB5120 modem


This usually means something is not correct with your incoming signal. If your cable wire into the modem is being run off an amplifier in the wall this could be effecting your service. If the signal is too strong the modem won't be able to communicate for internet.

You could check the incoming wire to see if it is running off an amplifier. If it is you would need to run a new line that is not on the amplifier. I would recommend comcast coming out to check the signal frequency and make the necessary adjustments.

May 04, 2009 | Arris SURFboard SB5120 Modem

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Connectivity problems


Hello Erikkoehne,
We have Comcast tech support direct number on which you can call and get instant support for all the issues. We can fix any issue whether related to Comcast supported devices or services. Call us for more details.
Comcast Tech Support Internet Help Toll Free 1855 856 2653
comcast business internet tech support-ckrypnl1xh4dtuhoe1pha3ad-3-0.jpg

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