Question about Kenmore 63942 Dryer

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Hot point dryer

I have a hot point dryer Model Number 74038bb.
The thing is making a funny noise like something is scapping against it when the dryer is going. then it started to get really hot the other day,

I turned it off for about hour, but left it plugged in. i opened the door and the heating element was still glowing with the dryer turned off. it was getting hotter & hotter to the touch.i turned it on and

the drum is still turning, but there is no heat what so ever.

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Three problems

  1. :Heater thermal fuse is blown, not a repairable/resettable item, replace the thermal fuse.
  2. the controller that turns on the heater, is fubar
    it is a relay with 120v solenoid coil and 120v terminals for the motor and 240v terminals for the heater. the 240v side has fused closed so does not turn off. not a repairable item replace the relay
  3. The scraping noise could be from drum bearings/rollers Check the roller bearings under the rear of the drum, to make sure they still turn freely and have not dropped, check the felt ring at the front of the drum to see if it is worn out

  1. as soon as you started the motor a rush of very overtemperature air travelled down the exhaust duct and melted the thermal cutout screwed on the side of the duct, inside the dryer. These items are between $7-$13, and every washer/dryer parts store has them, there are only 4 or five different ones in all the makes of dryer.
  2. Locate the run relay, and remove it, test with a ohmmeter or battery and bulb, across the load terminals, ALL load terminals should have, no light on the lamp, infinity ohms on the meter,
    solenoid coil terminals should have about 100ohm on the meter, faint glow on the lamp
    relays are $18 -$90 (rippoff but some have to use OEM parts)
  3. roller kits are $9+, felts between $12-$30

Posted on Aug 22, 2008


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How to fix Frigidaire GLER341A hums and vibrates when hot?

A loose or worn BELT can make funny noises

Or the idler pulley that puts tension on the dryer drum drive belt could be worn out. If the pulley is bad we recommend also replacing the belt.

The glides on drum worn and making metal to metal contact.

The drum slides or glides support the front of the drum. As the drum rotates over the years, the glides wear out and then the dryer makes noise. Replace all of the glides as a set if they are worn out.


Sometimes an item can get stuck inbetween the drum and the housing and scrape and grind making funny noises, things like coins, bra wire, nails, hair pins, etc sometimes u can just remove the cabinet and observe by turning the drum by hand or looking for scratch or scrape marks on housing.

The blower:

Clumps of lint, socks, and other small articles of clothing can get past the lint filter and into the blower wheel. If the dryer makes noise, and the noise seems to be at a very fast pace, there might be something caught in the blower wheel. In addition, the blower wheel sleeve might be worn out, allowing the blower wheel to wobble on the motor shaft. If this happens, replace the blower wheel.

The bearings:

The drum bearing supports the rear of the dryer drum. If the dryer makes noise this bearing might be worn out. Replace the bearing if it is worn out. Do not lubricate the bearing, the lubrication will attract lint and dirt and accelerate the wearing process.

The bearings TEST by moving drum by hand u may be able to feel loose or rough movement. And listen to sounds when turning it.

The drum rollers or castors:

It is very common for dryer drum rollers to wear out. If the dryer makes noise, particularly a loud rumbling noise, one or more of the rollers may be worn out. After removing the drum from the dryer, inspect the rollers.

Check for cracks, dryness, or damage and not engaging drum properly. Sometimes u can use high density LITHIUM BASE gear grease to re oil/grease them.

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1 Answer

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GE has some gliders the drum turns on they are teflon and wear out. When they do it will start rubbing and making noise. The drum don't turn as easy as it should. G E is very bad about this sometimes it will wear into the plastic that holds the durm up and the whole thing has to be replaced. I wouldn't buy a G E old ones are ok.

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next time send model number,check the glides on the front bulkhead that the drum rides on,also check the pulley and rollers while your in there and check the blower wheel,make sure it isn't cracked or loose scraping against the housing

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Depending on the kind of grinding noise your hearing, it could be a number of things.If your dryer has been doing this for quite a while it could be that the front and/or rear felt have become worn or broken. if these are gone the drum will make contact with the inner rim of the door and the back portion of the dryer part number for both front and back tumbler seals is 33001807. If however the noise you are hearing has just recently and suddenly happened, this could indicate that possibly something has got caught inside the these same felts or seals. If the noise you are hearing is more of a loud buzzing this could indicate that something has obstructed the blower wheel inside the dryer, and is now rubbing against the fan blades of the fan. part number for the blower fan can vary depending on your SERIAL number. If you want to take a look insaide your dryer. FIRST UNPLUG IT. then with the door removed there should be two screws at the bottom of your unit. once removed you can now remove the "U" shaped bracket around the base and door. now you will be able to see inside. if you need to lift the top there are two screws at the left and right sides that hol brackets to the top. remove these and you now have access to the whole dryers drum, heater etc. Hope this helps


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