Question about Kenmore Refrigerators

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Hello, we have a kenmore freezer on top fridge on bottom & it is not cold. last night the ice in the freezer was water/not frozen & the temp in the fridge is 60 degrees. can you help us as to what maybe wrong. thanks, renee'

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  • Kenmore Master
  • 43,501 Answers

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Posted on Mar 21, 2011

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Fridge warm, freezer has frost on back panel & is defrosting, fans work, just changed defrost thermostat, no air is moving from freezer side to fridge side, drain pan under fridge is dry


this fan needs to run when the compressor runs,check fan blade for being jammed by ice if you have this much ice on back wall as ice will stall motor,if no fan there will be no cool air to refrige compartment also the defrost drain tray will fill with water then freeze over which in turn floods the freezer floor and refrige compartments cause it cannot drain to the pan in the bottom

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Check to see if the fan in the freezer is running, without it you get no cooling in refrigerator. If that's ok check for ice buildup on back freezer wall if so you have a defrost problem

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Do you have the complete model number from the tag on the freezer, it should be either on the bottom rail visible with the door open or on the side wall near the front. I am trying to look this up to see if it is an automatic defrost model, if so you may need to do more than just unthaw and adjust

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The water could have been frozen in the door and melted when your fridge warmed up.


The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.



The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

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How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

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1 Answer

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1 Answer

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You're frozen up.  Defrost completely.  Then, clean your condenser.  Make sure to never leave open containers in the fridge...water condenses into ice.  If you still have problems, you may be low on gas.

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1 Answer

GE bottem freeze- not cooling


It is not so much the freezer motor icing up but the drain trough that takes the water from defrost down to the pan.Possibly your drain trough is clogged and needs dethawing and cleaning.

eeggman

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3 Answers

Freezer works fine but the fridge won't get cold


It sounds like cold air from the freezer isn't making it to the fridge compartment. This can be cause by a several things. The damper that lets air into the fresh food side is stuck in "closed" position, the temp sensor (t-stat) isn't working properly, the evaporator fan (in the freezer comp above the coils) isn't working to blow air up to the fresh food section. In some situations, the defrost cycle for the freezer section isn't working and the coils have frozen into a block of ice and air can't flow over them properly so you get not cold air to the fresh food section but the freezer still stays cold due to the block of ice.

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