Question about Refrigerators

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The freezer is working fine everything is still frozen but the fridge has stopped working meaning its not keeping the food cold, have turned up the dials but no change, The fridge light still works. HELP! Mena

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  • mena66 Mar 21, 2011

    It is a freezer top/ fridge bottom have located a plastic box in fridge whiich has 2 dials on it one for the refridgerator compartment that goes from normal to coldest which I have set to coldest and a meat draw dial which has a vent and set to coldest. there is also a dial in front of the light that is set to 4



    I cannot feel any cold air but have opened and closed the door a couple of times since adjusting the dials just incase it showed a change.

  • mena66 Mar 21, 2011

    I located what you described even tested opening and closing the door but no change the freezer is still working, have also adjusted the temps as suggested????

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Hi mena66,

Just another thought on this concern, have you tried checking the damper? This problem sometimes happens when there's a damper issue. There are several ways on how to check this, either you check if there's enough room for air flow or locate and check the damper assembly. Here are some steps that you can apply on checking the damper assembly.

1. Remember your safety. Please wear gloves before attempting the repair.

2. Please locate the damper assembly. Every refrigerators have an electric damper that opens and closes when it's running. Make sure that the thermostat is turned on and the freezer fan is running.
--> Normally you can feel the air coming through the vent on the damper. So you need to check on it.

3. Hold the damper in the light switch or you can just tape it so the machine will thinks the door is closed. Some models will close the damper when the fridge door is open.

4. If after doing the step 3 and still don't feel any air, please remove the damper cover. Also check if the damper door is closed. If it is closed, please make sure that is is not froze shut.

5. Now manually open the door with your finger and ensure that it can move freely.

6. If it can move freely then you need to replace the damper. Most of the time damper would jam because of some foam or insulation falls on its path.

7. If you noticed the damper is open but can't feel air, kindly check your evaporator freezer fan.

Hope it helps.

Thank you for using FixYa.

Posted on Mar 21, 2011

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Depending on whether its a top,bottom,or side x side refrigerator/freezer,look for the damper vent door near the left upper corner in the refrigerator on an upright freezer top,lower freezer near the center bottom of the refrigerator compartment,or in a side x side refrigerator its on the upper left side between the refrige and freezer section ,all damper vent doors are behind plastic grilles,and you should hear and feel cold air from there from the freezer section,if they are frozen shut from ice they cannot open,take a hand held hair dryer and defrost them then try and adjust temps in refrige and see if the door opens and closes with temp adjustments

Posted on Mar 21, 2011

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sea_breeze_189.jpg

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sea_breeze_190.jpg

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