Question about QuarkXPress 6.5

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Quark suddenly crashed and a message came up: The application preferences file is damaged. Please remove it and Re-launch Quark express (296). I Can't locate the correct preference file

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You ave to uninstall the entire program. Then reinstall.

Posted on Mar 21, 2011

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Running Mac OS X (Snow Leopard)....Quark 7 will not launch due to damaged application preference....says to delete file and relaunch....that does not work... Also....when Quark was working on OS X (Snow...


It could be that your quark preferences have corrupted, I would go to your users folder then go into the library folder, then the preferences folder and then the quark folder within the quark folder there should be a file called "XPress Preferences.prf" move this to the trash (But do not delete it yet). When you open quark next it will recreate the preference file and hopefully that will sort it out. If this has corrected the problem you can then deleted the file in the trash. Please note that you will have to reset your preferences once you open Quark again.

Hope this helps.

Sep 13, 2011 | Computers & Internet

1 Answer

The application preferences file is damaged. Please remove it and re-launch QuarkExpress [297] Where is the preferences file located? (Version 9, Windows 7)


The preferences file will be in the User\AppData folder.
C:\Users\ your user name\AppData\ Local\Quark\QuarkXPress 7 is the location in Vista with version 7 and it should have a similar location in Windows 7.

C:\Users\ your user name\AppData\ Local\Quark\QuarkXPress 9 is likely. (AppData has 3 folders - Local, Local Low and Roaming.)

You should not delete the folder. Instead rename it. Right click on the folder and select Rename. Then name it
old_QuarkXPress 9.

This could be a hidden file. If you click Start and then enter Show hidden folders. Then put the bullet on Show hidden files, folders and drives. Then click Apply and OK.

If moving the AppData location to another folder doesn't solve the problem, check if there is a Preferences file in the Program Files folder (
C:\ Program Files\ Quark\ QuarkXPress 7.x for the old version.) If the new version is built for the 64-bit OS, it might be in the x64 Program File folder. Again rename the file if it is in that directory.

I hope this helps.

Cindy Wells

May 14, 2011 | Computers & Internet

1 Answer

Running Quarkxpress 6.5 on OS X fine for past 5 years. Now when I open the application it says "The application preference file is damaged. Please remove it and relaunch Quarkxpress (296)" I...


You should be able to find a quark folder containing the preference file at username/library/preferences/quark. Move this folder to another location like your desktop and look for any other file that says quark within the preferences folder. After your sure you got everything moved from the preferences that's quark related start up quark, the program should recreate the preference files you moved to another location and start successfully. Now just delete the old preference files you moved to your desktop.

Mar 02, 2011 | Computers & Internet

1 Answer

After using my quarkxpress 7.1 everyday for 5 years, this morning it won't launch. I just get the logo screen with whirling color disk. Can you help me resolve this?


It sounds like your preferences file has corrupted.

This solution is for Quark on a Mac. What you could do is go to users then which ever user is the active one then library then preferences then quark then QuarkXPress 7.0 in this folder is a file called "XPress Preferences.prf" move it to the trash and then start up Quark, it should rebuild the file. (Do not empty the trash if it does not work you can replace the file back into the preference folder)

Please note your preferences will be back to default and you will need to reset them.

Hope this helps.

Mar 25, 2010 | QuarkXPress

1 Answer

Quarkxpress 8 quits during launch. Macbook pro OS X 10.5.6


It could be that your quark preferences have corrupted, I would go to your users folder then go into the library folder, then the preferences folder and then the quark folder within the quark folder there should be a file called "XPress Preferences.prf" move this to the trash (But do not delete it yet). When you open quark next it will recreate the preference file and hopefully that will sort it out.

Mar 08, 2010 | Apple Computers & Internet

2 Answers

A few days ago suddenly I could no longer launch Quark 6.1 sucessfully. The waterlily pic comes up and then it just "hangs" I have tried to remove all Quark stuff nd re-installing from the disk, but the...


Please Navigate to HDD>>Users>>Home User>>Library>>Preferences>>Quark>>QuarkXPress 6.1 folder and delete all the files present in that folder.

Also check if there is any Preferences folder under HDD>>Applications>>QuarkXPress 6.1 folder, if yes then delete that folder as well.

Now launch QuarkXPress and check the results.

Sep 16, 2009 | QuarkXPress 6.1

1 Answer

I get the error message "The application preference file


In case of a Windows machine Navigate to C Drive>>Program files>>QuarkXPress folder and create a new folder by the name Preferences with P in upper case.

For Mac HDD>>Applications>>QuarkXPress folder and create a new folder by the name Preferences with P in upper case.

Now launch QuarkXPress and it should work

May 20, 2009 | QuarkXPress Passport 6.0 for Mac

1 Answer

Problem opening quarkxpress on g4 mac


The first place to look is your permissions. Open your utilities folder in your applications folder and launch **** utility. Click on your hard drive icon and click the repair disk permissions button. It may take a few moments to run. That might solve your problem.

If that does not solve the problem. Open library/preferences/Quark. Move the pref' doc in that folder onto you desktop (don't trash yet) try relaunching the app. If still not working trash the pref' and try again.

If all that fails I'm afraid you'll have to re-install the app'


Sep 28, 2008 | Apple iMac G4 Desktop

1 Answer

6.52 KERN_PROTECTION_FAILURE


Please let me know when exactly does QuarkXPress crashes

May 28, 2008 | QuarkXPress

1 Answer

Program not opening


Hi,

You just go to Mac HDD > Application > QuarkXPress 6.x >Create a new folder here "Preferences" > and now try to launch QXP

It will work fine

Reet Singh

Mar 19, 2008 | Quark Academic QuarkXPress 6.1 for PC

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