The problem is with your media player and the plugins installed. You need to update the version of media player and also get the latest; vlc multimedia plug-in(this can be got by installing vlc player and selecting all preferences on the internet section and including the plug-ins for internet), adobe multimedia plug-ins or flash player(these are most effective on Windows Internet explorer and Firefox). If you are using an old browser please try getting Google chrome as it comes with all the necessary plugins and it does update automatically.
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