Question about Bosch Nexxt Premium WFMC6400UC Front Load Washer

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The "Drainage blocked" message appeared - how do I

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  • Bosch Master
  • 2,605 Answers

Hello,

Welcome to FixYa.


Based on your post,
this is usually associated with a plugged drain or pump as you mentioned.


These are the steps I'd suggest you take to move forward...

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

  1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner) The
  2. Find a drill bit or small screwdriver that fits in the hole in the round door.
macmarkus_30.jpg

3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful...I usually cover the edges with electrical or duct tape or wear welders gloves).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by handThe "Drainage blocked" message appeared - how do I - macmarkus_32.jpg of pliers.

macmarkus_32.jpg

( you should also see a ring with a string attached, if you pull this the door shoulThe "Drainage blocked" message appeared - how do I - macmarkus_31.jpgetting the water out first is usually a good plan )

macmarkus_31.jpg THIS RELEASES THE DOOR LATCH IF PULLED

There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out

5. Now pull out the trap and visually inspect the inside of the pThe "Drainage blocked" message appeared - how do I - macmarkus_28.jpghe filter/trap.

Hopefully you'll find The "Drainage blocked" message appeared - how do I - macmarkus_29.jpgthat initiated your post here.


.macmarkus_28.jpg



macmarkus_29.jpg
6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)

Posted on Mar 20, 2011

  • 2 more comments 
  • zinniapath May 02, 2011

    Worked well and fixed the problem. Thanks. (I found a knee high stocking in there!) Please indicate in your post that the sharp edge is not on the cap itself but rather the metal of the machine cabinet . I didn't realize this and got a rather severe slice while trying to get the cap to start to turn. Pliers were required to pull the cap out once it was completely unscrewed as it is difficult to get a good grip.otherwise.

  • stuwecker May 31, 2011

    Excellent instructions!! Found a sock in there that tried to get away!! Thanks so much.

  • Hairdoctor24 Jun 03, 2011

    Dryer sheet..... The cap leaks now.... any advice

  • coffeebean82 Jul 25, 2011

    Perfect! It was pennies. Only forgot the part about the edges being sharp. They are not kidding!

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