Question about KitchenAid KEMC378 Electric Double Oven

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Kitchenaid microwave light & DOOR error code

Model is KEMC378SS01, about 4 years old. Simultaneousy, the microwave oven light stopped working and display started showing DOOR error code when door is closed and I press start. If you have come across this I would be very grateful for your diagnosis. Would like to get a copy of the repair manual if you have a copy. I plan to repiar it myself, even though it means taking the unit out of the cabinet. Thanks!!

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  • Anonymous Sep 26, 2008

    same error

  • nevin796 Dec 11, 2008

    I have exactly the same problem but on Kitchen Aid Model KBMC147HSS03 (about 3 years old). No light and error code DOOR comes on when pressing start.

  • Anonymous Feb 24, 2009

    I try to enter cook time and when I hit start I get a "door" error. 4yr old Whirlpool.

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5 Suggested Answers

Powerman
  • 68 Answers

SOURCE: Kitchen Aid ovens - error codes

The F-3 error code typically means you have sensor problem. The sensor is usually mounted in the oven space up near the top of the unit. The first thing to do is turn off the circuit breaker to the oven. Do you have an ohm meter? I suggest if you don't to purchase one. They are relatively inexpensive. Maybe you can borrow one from a friend. Disconnect the sensor from the electronic control and measure the resistance. There should be a wiring diagram in the top of the unit that will help you to locate the sensor wires. Most sensors should read around 1100 ohms at room temperature. If sensor reads as an open circuit or has a very high resistance, it must be replaced. If instead it reads very low, then there is a short in the wiring. Some units have a fuse in series with the sensor. Check to see that the fuse has not blown.

Posted on May 03, 2007

  • 1314 Answers

SOURCE: Kitchenaid builtin microwave oven # Kemc307KSS

ok the meat probe error is the meat probe is wired backwards yor microwave is a blown fuse in line with the primary interlock switch send me an email at b4829@yahoo.com can help the primary interlock switch is a fancy way of saying one of the three micro switches in the door that the hooks on the door trip when its closed

Posted on Jan 25, 2008

acdr
  • 1913 Answers

SOURCE: Kitchenaid builtin microwave oven # Kemc307KSS

find your manual from here.
http://kitchen.manualsonline.com/manuals/mfg/kitchenaid/kitchenaid_microwave_oven_product_list.html?s=gg314159&gclid=CNj8kb_on5YCFQntegodQ1Cp7A

Posted on Oct 11, 2008

  • 1 Answer

SOURCE: kitchenaid oven door will not stay closed

I had the same problem on my parents Kitchenaid KEMS378GWH0 oven, the door would only close enough to keep the light on. They propped a chair against it to cook. My father replaced the hinges and it worked for about a week. He noticed that pulling outward on the door at the very bottom edge often allowed it to close enough to use.
After completely dismantling the oven to get access to the brackets that the hinges slide into, we found it was not broken. We decided to expand on the only near solution we had and find a way to make the bottom of the door 'push out'. Our solution was very simple. Remove the small metal plate that covers the door insulation. This revealed that the insulation is a braided hollow rope that is held in by small clips that push through holes in the front of the oven. We threaded some small metal rods about 3/8 inch in diameter into the hollow insulation pushed the clips back in to re-attach the insulation, replaced the metal cover plate.
It worked!

Posted on Nov 29, 2008

  • 2 Answers

SOURCE: KEMS377 Lower electric Convection Oven - no probe, won't work!

"I get a "Door" message when I try to start it. The Message only shows when I try to set the time with one of the function buttons, like and dosent work

Posted on Jan 07, 2009

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Good Question. I work on all brands of appliances, and I swear by KitchenAid-Whirlpool appliances. That being said, I do not recommend oven-microwave combinations, because the ovens will last 30 to 40 years, but the microwaves start having major repairs from 6-10 years on. I would bite the bullet and put in a separate Panasonic microwave (with an inverter) and a seperate KitchenAid Oven. You also need to install a 2000 Joule or higher surge protector, for your microwave oven. Panasonic microwave ovens are better than the KitcheAid ovens at this time.
I would suspect that the touch panel-control board failure may have been caused by the repairman, just because the timing is a little too close to the mag repair. No way to tell you for sure, and I myself have had control board failures the same day that we changed a light bulb, so anything is possible. Usually a factory defect is going to show up before 8 years. In the last 4 years in the greater Seattle area, 70 - 80% of our business is from power surges hitting the electonics in the different appliances, so this could also have been what has caused your repairs. On a 240 volt Oven, the only way to protect it from power surges is to have a whole-house surge protector installed on your house electrical panel. You still need to have individual surge protectors, above 2000 joules, for your appliances that are 120 volts. Good Luck, Appliance Specialists

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