Question about Sub-Zero 690 Side by Side Refrigerator

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My fridge of 9 years has service ec flahing on it. What does it mean

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The service flashing light just means that something is not operating correctly. Most common thing would be that the condenser needs cleaning. it is behind the grill that is removable. Vacuum the coils and turn the unit off for one minute and then turn it back on to reset the service light.

Posted on Mar 20, 2011

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Hi,

Along with the service light, are you getting any fault codes with it (like EC and a number)? Under normal conditions, this would mean the the unit as a whole is running too much and needs to be cleaned. If cleaned and this is still an issue, you may need a certified person to look for cooling issue that only the computer is seeing. This can happen in a unit the is about 10-15 years old, normally in the fridge section. Do you have a ice ball or frost on the the back wall of the fridge section around the meat slide shelf? this would b a tell - tell sign of a cooling issue. If in doubt, call SubZero dIrectly at 800-888-7820 ask for a certified dealer to take care of you. Not every service company can work on the SubZero unit. (You want certified!)

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