Question about Eureka 2961AVZ Bagless Upright Vacuum

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I have Eureka model 2961. The bearings on the end of the roller have seized and melted the plastic end. I was wondering if you know where I can find replacement bearings and a new plastic end cap.

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Eureka TRUE HEPA Whirlwind Bagless same problem seems...roller just stopped...took everything apart and turned it on just in time to see belt melt...I was able to get the end caps off both sides at first...


If you are able to remove one end cap, the brush roller shaft can be removed and the other bearing is exposed for examination and removal of the hair that probably is clogging it. After cleaning and reassembly the brush roller should rotate freely. Clean any burned belt residue from the motor shaft and install a new Eureka belt.

Aug 02, 2013 | Eureka 2961AVZ Bagless Upright Vacuum

1 Answer

My brush roller is loose and making a loud noise and keeps reseting.


I Have the same problem. It is the end of the brush roller opposite the belt end. It binds up and gets hot, then melts the plastic piece on the end of the brush roller. Have to order a new brush roll which is about $20-$25+shipping

Nov 27, 2010 | Eureka 5893AVZ Bagless Upright Cyclonic...

2 Answers

The vacuum cleaning brush is not spending


Yes belt probably broken. Also the brush roller heats up on the ends, causing the plastic end cap nearest the belt to melt/weld to the end. It's supposed to spin freely. Also 2 bearings inside tend to become sticky, probably from heat. Next thing you know, the brush roller is seized and will not turn. Probably the whole reason the belt breaks. New belt & new brush roller, 30-35 bucks. It will happen again. Now you've spent almost half what it costs new. Lose the junk. 2 years for a cheap vacuum is the normal life span anyhow.

Dec 10, 2009 | Bissell 37604 Lift-Off Pet Bagless Upright...

1 Answer

Eureka bagless model 2961 partswere do i get them


It depends on the parts you are looking for. If you go to your local vacuum repair shop they might have parts for your model. If not then there are parts available on Eureka's website. If you need replacement belts for your model you can get them here:

Eureka 2961 Replacement belts

Nov 08, 2009 | Vacuums

1 Answer

Motor smells like it's burning. Upright Powerline Model 5847. Have kept filters clean and cut entangled hair from the rollers. Have had vacuum for about 5 or 6 years.


The burning may be coming from the roller drive belt if the roller is jammed due to debris build up or has seized roller end bearings. Remove the roller and belt and examine both for damage. The roller, without the belt, should spin freely by hand. Replace the belt if it has a burned spot as it will fail shortly. Hope this helps.

Oct 24, 2009 | Eureka Powerline Cyclonic 4484 Upright...

1 Answer

This the 2nd roller i put on here and it keeps


Keep the brush free of hair and thread, check your housing for excess wear and only use a genuine belt. As these uprights have gotten cheaper the reliability and durability has gone out the window. If within warranty consult a warranty center.
Sorry to say most bagless uprights are becoming disposable ,not highly serviceable....Retailers make huge money on expensive filters and in 3-5 years the vacs are in the landfill with unused filters still in your closet

Oct 11, 2009 | Eureka 2961AVZ Bagless Upright Vacuum

2 Answers

My vacuum (Eureka Bagless Model 2961 AVZ) will not START!


Had exactly the same problem with my upright Eureka Model 5893 bagless. Eventually, the handle would get hot, and finally it just quit. When handle was disassembled, the wires were melted and it was toast. Ordered a switch after talking to several repair men. Talked to Eureka, too, and they were absolutely no help. Cheap wiring and switch made in China. Good luck trying to find a switch. vacuum-depot.com has switches, so you might try there, but make sure you get the 3-prong switch (same switch used on Eureka's Genesis). It is Part #27871.

Jun 11, 2009 | Eureka 2961AVZ Bagless Upright Vacuum

1 Answer

The plastic ends on the brush roller have melted.


Bearings in the end of the beater bar have gotten dry/ dirty and created enough heat to melt the ends.
I'm afraid you need a new beater bar.

Apr 25, 2009 | Eureka Altima Upright Vacuum Model 2996AVS...

2 Answers

Belts breaking frequently


I had the same problem. Broke 2 belts before I got online and noticed this site! What I found was, the roller ends were not turning freely. I had cleaned the hair (nasty) off the roller, but the ends were still not able to spin around without some force.

What I did was, removed the roller and on the 2 ends there are 2 black plastic caps which fit over the bearing, I removed the plastic caps and put a little WD-40 on the bearing, or any industrial lubricant, even new motor oil will work. After putting on the WD-40, I spun the roller end around a few times and the WD-40 lubricated the bearings and Voila! The roller end spun freely!! I put the black caps back onto the bearings on both sides, reinstalled a new belt, it's been working great since.

It saves the cost of a new roller.
Todd M, Fremont CA

Feb 28, 2008 | Eureka 2961AVZ Bagless Upright Vacuum

5 Answers

Brush roller stopped rolling


My daughters is doing the same thing and the plastic at the ends of the brush bar melted just enough for it not to turn properly. You might want to chech that.

Nov 25, 2007 | Eureka 2961AVZ Bagless Upright Vacuum

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