Question about Canon Pixma MG5220 InkJet Printer
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Posted on Jan 02, 2017
Hello, just clear paper pick up roller.
Open front cover, remove toner cartridge and you will find paper pick up...use wet cloth or alcohol to clear it... Good luck!
Posted on Nov 11, 2009
SOURCE: Canon MX310 paper jam
"Gclanton" had it right.
I had the same problem today. I ended up taking a piece of paper and from the back side started lightly forcing the paper in the back slot. I had the top cover open where you replace the ink cartridges. Towards the back you can see the paper start coming into the printer next to some rollers. On mine there was a small black switch about an inch from the right in the middle of the plastic piece above the rollers. Once I started pushing this paper in I could see this switch was stuck in the down position. After several minutes of pushing the paper in and out the switch moved up and out of the paper path. I then pulled out the paper and hit the ok button and it came on line. This may work better with a piece of card stock.
That switch is the issue. I ended up finding an object lodged against the switch. Needed a flashlight, plastic giftcard and a tweezers to get it out. Works great now.
Posted on Jan 05, 2009
The error indicates a black ink stick was jammed. You have to clear the
ISC (ink stick count) error. Turn off the printer. Turn on the printer.
As soon as you see XEROX start moving across the display hold down the
back and help buttons until you see "beginning service mode" on the
display. Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault,
hit ok. Hit the back button to get back to the first menu then exit
diagnostics, hit ok when it asks if you want to restart in customer
If you ever buy any Xerox ink and you get a cracked ink stick call Xerox 800-835-6100 and they will replace it free of charge. Otherwise you risk this problem.
Hope this helps.
Posted on May 30, 2009
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Posted on Jun 03, 2009
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