Question about Intel Easy PC Camera Webcam

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I have have had ab Intel PC Camera for about 5 years and it has worked good up until I just purchased a PC with Widows 7. I tried to install an update program that I used for windows XP and the computer says it is not compatible with the new computer. Is there another update? My computer is a new HP Pavilion p6754y-Gray Edition. P6000 series. hrs25@msn.com Hal

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I can help you with this - but the oly way for you and I to have clear instructions is if we are using the same set up. To ensure this, let me have you temporarily change yours to match mine and when we are finished fixing this problem I will walk you through returning the settings to your default. Agreed? If so then continue:

go to your control panel (usually found by clicking the round ball at the bottom left side of the screen which we will call "start" from this point on for this repair) by clicking on start and then finding the words "control panel" to the right. click on it and look for "taskbar/start up menu" and click on it. There are two tab choices at the top. Click on start up menu and then click the bottom box for classical setup. Click on apply and then "ok" and close this area.

Now you are running classical start up the same as I and this will help me direct you to fix your camera issue. Here we go!

Click on start on the bottom left of your screen, then click on "devices and printers". If your camera is connected and turned on you will find it here. To turn it on or use it, right click with your mouse and use the drop down box options it provides.

If you want to use your camera automatically, you will need to go to the manufacturers website and find a driver disk that is compatible with Windows 7. Go to intels website (search and find it on the internet) and the find support or software/driver updates. Check to see if your camera is compatible with win 7, if so download the driver it needs to run the camera. Then make sure you have the same picture software installed on your Win 7 pc that you did on your Win Xp. There are many program available that will work with this camera such as "Ulead", "Arcsoft" and even "Paint" which is a default on post computers.

Open the software you want to use with the camera with it connected and turned on and your pc should automatically sense it and configure the software to work.

now go back and turn your taskbar setup menu backto your version if necessary by going to "start" control panel, taskbar/start up menu, click the "start up menu" tab at the top and choose the box for the set up above classical. then choose "apply" and "ok" and your done.

Posted on Mar 20, 2011

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