Question about Envision Monitors L19W698 19 in. LCD TV

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Envision L19W698. TV has worked fine for several years. Suddenly some of the colors seem to have gone. There are white patches all over the screen. It is the same on HDMI and s-video. The same if I try the set with another U-verse receiver. I also changed HDMI cables. It seems to be a TV problem. No changes have been made to the color settings. When the set switches on rather than the usual blue color screen it is now a pale green color.

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  • 2 more comments 
  • charlesbeech Mar 20, 2011

    3 years old maybe 4 at the most

  • charlesbeech Mar 20, 2011

    will do - how do I upload an image to fixya??

  • charlesbeech Mar 20, 2011

    sorry the file is larger than 150KB and there seems to be a problem with imagehosting.com give me a few minutes

  • charlesbeech Mar 20, 2011

    no luck with imagehosting - thx for the help anyway.

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This sounds like a problem with the LCD controller or the the LCD panel itself. How old is the set? That will give me and idea of whats the possibility of the panel going bad.

Posted on Mar 20, 2011

  • 2 more comments 
  • eagle338
    eagle338 Mar 20, 2011

    Then its probably not the panel however I would like to be sure. Can you please upload an image on fixya or on some imagehosting site and get me the link to it?

  • eagle338
    eagle338 Mar 20, 2011

    Press the add comment button at the top right corner of the page. When the comment box opens click on pictures snd browse the picture. Remember that the image size must be less than 150KB. if its larger than that then please upload to an imgehosting website like
    http://www.imagehosting.com/
    And get me the link to the image.

    Sai.

  • eagle338
    eagle338 Mar 20, 2011

    Surething take your time

  • eagle338
    eagle338 Mar 20, 2011

    Yes I see the site is down, Try photobucket then
    http://photobucket.com/

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Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Pull up older posts. http://electronicshelponline.blogspot.com/ In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.

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