Question about JBL On Time Docking Station for Apple iPod (ONTIMEBLK)

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Jbl on time

Broken metal part on the top where the ipod attaches

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  • jamesmete Aug 10, 2008

    my i pod station duck is broken please help me

  • aramesha Aug 17, 2008

    The metal connector that connects the ipod is broken, it has to be soldered, is there any place in jacksonville fl that does this kind of job? Please email aramesha@hotmail.com



    - Thanks

  • vandiepl Nov 24, 2008

    I had the same thing happen to me. Anyone?

  • peggy0508 Nov 26, 2008

    Same thing happen here....can't attach the iPod to the dock....so it is useless and of course, it is over the 1 year warranty! Arrgghhhh!



    ANYONE have suggestions?

  • Erik Pak Nov 28, 2008

    Oooops!! I have same problem, please help..

  • mr_joel Jan 15, 2009

    there is another very similar post on FixYa w/no answer either.


    I bought an On Time for $17 with a broken dock connector.  I emailed parts@harman.com to see if I can order the part.  I'll update if I hear anything.

  • rick1963 Jan 26, 2009

    ******* piece of ****. I have the same problem 2 months after warranty. No one fixes them, throw it away I was told by many repair shops. Better yet do not buy a JBL product again.

  • EdinGer Feb 01, 2009

    same problem, stopped charging and now wont connect to ipod,

    over priced pieco of ****, less than a year old going to try and return.



  • EdinGer Feb 01, 2009

    should have said you can still use the aux port on back to play

    ipod, with jack lead ,not perfect but better than nothing.

  • Anonymous Feb 17, 2009

    Hi mine has snapped off contacted JBL service can not be repaired but will exchange if with in 2 year warranty.

  • jlsejs Feb 27, 2009

    Same problem any solutions??

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  • 6 Answers

SOURCE: can you repair a broken ipod connector on the JBL On Time?

Yes it can

Fullers Electronics on 01728 746400
The board part number is: ZDTIMEWT0100G

Posted on May 06, 2009

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1 Answer

I pod is disabled


1. Manual reset by Home key + Down Volume key, this can fix many general iPod problems.
2. You may try this iTunes alternative, I always use it to upload music and video to my iPod once my iTunes can't recognize my iPod, my friends recommend it to me, it's safe and works pretty well, you can also use it to copy music and video from ipod to computer for backup, it's useful when you lost your iTunes library.
http://www.ipod-transfer-copy.com/ipod-iphone-to-computer-transfer-cucusoft.html
3. Update your iTunes to the latest version. Plug in your iPod. If iTunes can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod. I got this method from Apple technical support. Hope it helps. Contact me if you have any other question. 4. Take the iPod to Apple store, the technical support will help you fix the problem.

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You may take a look at this step by step guide, it's about how to transfer files from iPod touch to computer iTunes, it supports Apps, Contacts, Songs, Videos, Photos, Playlist, Notes, Games, etc. Data files. Easy to understand and works pretty well for my iPod touch.
http://www.ipod-transfer-copy.com/how-to-transfer-iphone-ipod-apps-games-songs-to-computer.html
Hope it helps. Feel free to email me if you need further help.

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I have had the Apple iPod HiFi System (M9867ZA) Docking Station for years now and love it. Only problem is, the mount clip (where the ipod attaches) has broken so no connection to ipod is available. A...


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1 Answer

Can you repair a broken ipod connector on the JBL On Time?


Yes it can

Fullers Electronics on 01728 746400
The board part number is: ZDTIMEWT0100G

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2 Answers

Ipod dock is broken on xtrememac tango


well your lucky the dock gave up the ghost before your ipod.
it's possible there is some damage to your ipod also but those docks will fry your ipod toot sweet.
I would not use the dock at all but if you are i would first try hooking your ipod up to a computer with a usb just to make sure it's not damaged in the charging port.

if you have a RCA jack in the dock you can use that, but the ipod is not made to play through the charging port, the docks are an after thought and I am not sure why but possibly incorrect voltage or voltage surges, but i have replaced at least 30 motherboards of customers who played them on docks.
your ipod wouldn't by chance be a 30gb video or a 3rd gen nano?
seems those are the 2 most susceptible to this issue.

My Warning: if it still plays music leave it off the dock

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1 Answer

Attachment and volume control


This is not solution, but the way to open it up. Pry off the metal ring around the pulg-in place. Then insert a screwdriver between the foam like padding along the zipper and the plastic unit itself. By prying and lifting (get your fingers under the plastic eventually), you can break the GLUE that hold the unit to the cover. The glue will break without hurting the unit's boards. Getting past the system board inside is a whole other problem. I have (as probably all will have) this problem with the connection: I am almost sure it is with the weak docking connection that connects the ipod to the system board.

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