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Since few days,my built in camera does not work anymore. I first got when starting lifeframe3; camera used by an other software. I now have no camera detected. in hardware product maintenance webcam is not shown. when re installing teh webcam driver i got an error message. Many many customers got the same problem with no solution except than sending PC for repair. under waranty what could i do ???

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If this is happening to many customers, then the problem most likely does not lie with your system alone. Sometimes, computer companies release a line of systems with hardware that they do not know is faulty until after they ship to many consumers. Since you are under warranty, ASUS will most likely pay for you to ship your computer to their repair facility. This will be completely free of charge to you. If enough people are experiencing this problem, ASUS may return your computer with a new webcam.

Posted on Mar 20, 2011

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Posted on Jan 02, 2017

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