Question about LG Cell Phones

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When I use my touch screen on my GS505, it doesn't respond correctly. Also all I can use is my dialer screen and when I do it's not correct I press a 9 and it shows that I pressed a seven, when I press 6 it shows 4 and when I press 3 it shows that I pressed 1. Also when you actually press a one of the numbers such as 9, it eliminates the 7, -etc. With the touch pad operating this way, I can't text or use any of my other features. Chris

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  • cfinagan Mar 21, 2011

    I would like to be able to reset it, however, I can't get to the home screen. When ever you touch any button on the phone it takes you to the phone dialer page, which you can't do anything with either.

  • cfinagan Mar 21, 2011

    I really appreciate your efforts with this issue, however, I don't feel that you have help me resolve anything since I have already done all the things that you have advised. My thinking was that maybe that the phone may have be smart enough to be repaired with some software keystrokes on the dialer, or a hard reset either on the inside of the casing, or with the latest technology of hooking a cable up to the phone using the computer to trouble shoot the phone and repair it. Well, I guess none of these ideas have been thought of by the manufacture. I sincerely appreciate your assistance, but I would like my account credited since your company didn't resolve anything for me. Thanks!

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  • LG Master
  • 3,530 Answers

Welcome to Fixya

Sounds like you have a software/hardware problem there. To resolve software issue, try to reset the phone to factory state. From the home screen, touch the phone on the settings tab select reset settings. If same thing will happen after factory reset then the problem would be the touch screen. You might need to replace it or have it calibrated to LG repair center.

Thank you for using Fixya!

Posted on Mar 20, 2011

  • Jose Cada
    Jose Cada Mar 21, 2011

    you might need to bring the unit to LG service center for screen re-calibration. i am not aware of any key comnbination the will reset the unit.

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