Question about HP Officejet H470 InkJet Printer

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Periodically my H470 wireless printer loses connectivity. Like right now. I've removed the wireless USB adapter and reconnected. Still it doesn't connect. My computer is using the same wireless router and no problems. ??

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Welcome to Fixya!

Might I suggest downloading and install the latest drivers for your printer. See my published guide entitled How to Install the latest drivers for Hewlett Packard Printer!!!
It is possible that the unit is out of range, try moving it closer to the receiver!

Thanking you
damnor01

Posted on Mar 20, 2011

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It is not the problem with the router. It is the problem with the wireless adapter on your computer. Open Network connections and look for Wireless network connection. If it is not there then open the Device Manager and look for Wireless network adapter under Network adapters. It seems that wireless adapter on your computer is not working or it is not detected by your computer. If you have external wireless adapter then unplug it and replug it.

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1) Install the network adapter on the printer, if necessary. Many wireless printers have the adapter pre-installed, but if this isn't the case, turn off and unplug the printer. Then, remove the back cover on the adapter slot and place the adapter into the slot.


2) Plug in and turn on the printer. Then, insert the drivers CD that came with the printer into the CD drive of the computer. If you've misplaced the CD, the drivers can be downloaded from the website of the printer's manufacturer.


3) Configure the network adapter. Once the drivers installation has loaded, select "Using a wireless network" and then select "Next". Usually, there is a User Agreement at this point, to which you will agree and press "Next".


4) Connect the laptop to the printer using a USB cable. Connect one end into the USB port on the back of the printer and the other end to a free USB port on the computer.


5) Finish configuring the network adapter. After connecting the laptop and printer with the USB cable, select "Create or modify the printer's wireless settings" and then click "Next".


6) Connect the printer to a wireless network. The wireless setup utility will automatically open after the adapter has been configured. Find your wireless network in the "Wireless networks found in your area" and select "Next". Then verify this information on the next screen.


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DETAILS DONT SPECIFY WHERE TO CONNECT PRINTER- APEX AX3400G-U4802 computer


As this doesn't machine doesn't have a Parallel Port the only way to connect a Printer is via the USB.

If you've only got a printer with Parallel connection you need to get a Parallel to USB Adapter.

There are 2 types of Adapter depending on what type of connection your Printer has (examples at links below).

http://www.amazon.com/Sabrent-SBT-UPPC-Parallel-6-Foot-Printer/dp/B0007UVRVO/ref=sr_1_1?ie=UTF8&qid=1310762929&sr=8-1

http://www.amazon.com/Cables-Go-16899-IEEE-1284-Parallel/dp/B000UX21PY/ref=sr_1_2?ie=UTF8&qid=1310762929&sr=8-2

These are just examples to show you the 2 types and cheaper options are available.

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This is not a problem. Wireless connections sometimes tend to be inconsistent. Try closing the distance between your laptop and the wireless network adapter.

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I bought a hp Officejet H470 with bluetooth. My operating system is Windows 7. The blutooth wireless adapter install disk that came with the printer will not install on my computer. Is there a fix?


you can download the Drivers from HP website,

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3434455&lc=en&cc=us&dlc=en&lang=en&cc=us

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1 Answer

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To rectify the intermittent wireless connection, you will have to change the wireless channel on your wireless router. The channel that the router is using is getting interfrence causing your wireless connectioin to drop.


Hope this helps you.


Regards


Anand

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Try these first:

change channels to 1-6-or 11. Make sure you change all of your wireless computers.


check is to make sure you are NOT using "IEEE 802.1x authentication for this network."

You can find at setting under "Wireless Network Connection1.gif Properties" and then under "Authentication" tab of your network properties.

This particular authentication method is periodically logging you off the network and re-authenticating.

Check the adapter in device manager to make sure that windows is not shutting the adapter down to save power.

Cordless phones and wireless ethernet cards use overlapping frequencies.As a test, you can unplug the AC cords from all the cordless phones in the area and see if it helps.

Are you using the VISTA adapter driver on the disconnecting computer?

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