Question about Tomtom One XL GPS Receiver

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After update, tried to restore data on my device, mac crashes and now my device can locate the map. It's on the device, but it doesn't load.

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  • Shirley Felix Mar 20, 2011

    ...can't locate the map on the device.

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Hello iff you follow the steps here you will be sorted 1. Make a complete Explorer, not Home, backup of your unit's contents. Ensure hidden files/folders are showing.

2. Go to the location of your downloaded map. you'll find it in this location:
C:\Documents and Settings\yourname\My Documents \ TomTom\HOME\Downloads\complete\ map\
your_map_name

(Substitute your specific map name every time you see your_map_name in these instructions.

It's a cab (compressed) file.

3. Within the compressed cab file, if you look at the contents, you should see a your_map_name.zip file, perhaps a couple of .gif files, a your_map_name.toc file and, importantly, an activation_map.cab file.

4. Use Winrar and extract the contents of the your_map_name.zip file into the current your_map_name map folder on your unit. If you don't have a folder called your_map_name, then create one using Explorer.

5. Then, extract the file in the activation.cab file into the same your_map_name map folder on your unit. You don't need to worry about the other files.

6. Make another Explorer backup of the unit's contents to a different folder on your computer.

7. Disconnect the unit PROPERLY from the computer using the Safely Disconnect icon in your notification area of your desktop.

You are done!

goodluck

Posted on Mar 20, 2011

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Unfortunately, there isn't an easy solution for the Nuvi owner as it requires a custom piece of firmware to flash the unit to make it at least boot. This problem is often caused during a failed firmware and/or map update.

It sounds like a file was corrupted. Sometimes it is better to connect the unit up to a PC, delete the old map and then proceed to install the new one. There are so many issues with memory space causing failed downloads and corrupted files.

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1 Answer

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