Question about Televison & Video
If this has suddenly happened and you haven't changed any cables or connections, I would simply switch the TV off and disconnect it from the power supply for a minute or two, then try again. I've seen this problem on quite a few AV and BV Toshiba series and it's usually just a software/firmware "crash". Disconnecting the power supply will reboot the firmware on the TV when you switch back on.
If this doesn't work, try re-installing the TV from within the on screen menu. This option can be found in the SETUP MENU under INSTALLATION > FIRST TIME INSTALLATION. Selecting this option will clear all of the settings in the TV and you will need to run through the setup the same as you did when you first bought the TV. If you are unsure how to do this, please let me know and I will provide step-by-step instructions.
While the TV power is switched off, I would also suggest disconnecting and reconnecting the cables from your external devices (DVD / Cable / Sat, etc) at the rear of the TV.
Hope this helps. Please try the suggestions above then let me know if you need further assistance by clicking on "Add a Comment" below your question.
Posted on Mar 20, 2011
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Posted on Jan 02, 2017
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