Question about Toshiba Satellite A100-S8111TD Notebook

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DVD Mutirecorder drive driver

For reason that I not aware the DVD driver disappeared and the DVD driver is not shown in my computer and I can not use it .How can I reinstall the driver back and start using it again? and how can I down load it and where from? thanks

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  • 2 more comments 
  • jojbrown Aug 06, 2008

    My sister and I both purchused the same type of computer and we are both haveing the same problem we cannot play cd's or dvd's on our laptops. Still looking for a fix wish that we could get some one that could fix it fast.

  • avicon3 Aug 16, 2008

    for reason that I not aware the DVD driver disappeared and the DVD driver is not shown in my computer and I can not use it .How can I reinstall the driver back and start using it again? and how can I down load it and where from? thanks

  • rychoo101 Sep 13, 2008

    Hi, I also have the same problem, its wierd that 4 people have had the same problem within about a month

  • avicon3 May 11, 2010

    for reason that I not aware the DVD driver disappeared and the DVD driver is not shown in my computer and I can not use it .How can I reinstall the driver back and start using it again? and how can I down load it and where from? thanks

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Hi, I have scoured the internet and this worked for me

Fixing Code 39 Error
If your CD-ROM drive is not visible in My Computer, you may see the following error message displayed with the CD or DVD drive item in your Device Manager. (Steps to open Device Manager are discussed later in the article.)
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Using Device Manager
To fix this error, first try to update the driver from the Device Manager. To open Device Manager, right-click My Computer on your Desktop, and then on the Hardware tab, select the Device Manager button.
In the Device Manager window, identify the CD or DVD drive item (with Yellow exclamation mark), right-click on it and select Update Driver. Follow the screen instructions to update the device driver and restart your PC.
Using Registry Editor
If updating the driver does not resolve the problem, it indicates that there is a problem in the registry. To fix this problem, you may have to remove a few keys from the registry.
Note: Be careful while working with the registry editor because changes done to the registry using the Registry Editor are irreversible and mistakes can leave you with more problems than when you started. Therefore, it is recommended that you make a backup of the registry before proceeding with the changes.
After you have removed the registry keys listed below, you will have to reinstall all applications that you use for CD or DVD recording to make them work properly.
To fix the error by editing the registry, perform the following steps:

  1. Exit and close all applications currently running on your PC.
  2. On Start > Run type Regedit and press the Enter key.
  3. Next, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  4. Delete any of the following registry entries if they exist under this key:
    • LowerFilters
    • LowerFilters.bak
    • UpperFilters
    • UpperFilters.bak
  5. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
  7. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  8. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.

It sounds complicated but it was actually quite simple, just make sure you delete the right files.

Posted on Sep 13, 2008

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1 Answer

My dvd/cd driver has disappeared


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope it helps

May 04, 2012 | Computers & Internet

1 Answer

Hp pavilion dv 6910us with windows 7 ultimate 64 bit doesn't recognize my installed dvd rw drive by pioneer model kd08... sometimes it will appear in devices with removable media but will later...


this could be a registry issue
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you

Sep 08, 2011 | Pioneer DVR-KD08 DVD±RW Dual Layer Burner

1 Answer

My Samsung combo drive (TSST Corp CDW/DVD SH-M522C) was working better and a few days before I was watching a DVD and pause for a little time to go for wash room. when I re-play the DVD it didn't work....


you might have to physically unplug the leads for this cd/dvd rw then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this helps

Jun 29, 2011 | Samsung (SHM522CBEWN) CD-RW/DVD-ROM Combo...

1 Answer

Wont come ,seems to have disappeared


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Apr 09, 2011 | Gateway (5502572) DVD±RW Burner

1 Answer

My computer dropped my DVD/CD Drive and I need to know how to find it


The CD/DVD icon would be missing
* Your CD or DVD Drive does not read or write and is shown as disabled
* The media in your CD or DVD drive cannot be read
* The media cannot be written to by your CD or DVD drive
* You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem
that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive
letter
--
This happens due to a variety of reasons.
This can be fixed, by rectifying some registry entried
Microsoft has a free utility to automatically run, to get this fixed : access this at : -
http://support.microsoft.com/kb/982116
http://support.microsoft.com/gp/cd_dvd_drive_problems
Or try the rectifying the registry by following the steps in the link above.

Sep 20, 2010 | Computers & Internet

1 Answer

My Dvd rom has disappeared. how do i get it back


To solve this follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording application

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7)uninstall the drivers for cd drive and dvd drive from device manager and then


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that there is no yellow exclamation on the CD or DVD drive

Jun 09, 2009 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

DVD/CD-RW Drive


Try changing the power socket attached to your DVD drive with other available one, and restart your machine. If it is not yet shown in My Computer. try replacing the ribbon connector from motherboard to DVD Drive. If it is not yet shown in My Computer you try then to enter setup from start up to manually detect your DVD Drive. If you need to buy a new drive you can get it at any computer shop or at dell service center.

Apr 27, 2009 | Dell (313-1220) CD-RW/DVD-ROM Combo Drive

1 Answer

DVD DRIVE DISAPPEARS


does it just disappear on its own? Or is it possible that its disappearing after you plug in other USB devices and the driver letter gets nabbed? Or if you're in a office with network drives they could be taking the driver letter.

Apr 01, 2009 | Computers & Internet

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