Question about Washing Machines
The F11 error code means "Motor control unit error". If there is nothing
wrong with the wire harness, then looks like the motor control unit
(MCU) has to be replaced.
I would FIRST replace the door latch/lock assembly it has cleared this problem for some people and is the cheapest part for this problem.
It can be found here:
Posted on Mar 20, 2011
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Posted on Jan 02, 2017
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Jan 08, 2016 | Washing Machines
Mar 08, 2015 | Whirlpool Duet GHW9150P Front Load Washer
An "F-11" error code on a Whirlpool Duet could cause your washer to become inoperable and stop in the middle of a load. The cause of the problem could be a number of things and may require new parts.
F11 can mean anything from motor to motor control board to ccu board to wiring harness connecting ccu to mcu to motor.
The "F-11" code could appear with the dash or without the dash on the LCD screen. Be aware that there is also an "F-H" code that could look similar to the "F-11" code. Listen for 11 beeps to go along with the error code's first appearance.
The error means that there is no communication between the "Motor Control Unit" and the "Central Control Unit." This means that any operation selected like "Pre-wash" or "Large Load" cannot be sent to the motor for the washer to operate.
Open up the washer panel to check the wire connections between the two units. If any plugs are loose or unplugged, reconnect them. Check to make sure none of the wires are stripped, rusty or broken off. After you reconnect the wires, rerun the washer to see if the error appears again.
If you do not know or understand the inside components of your Whirlpool washer, leave the job to a professional. Contact the store where you purchased the washer or Whirlpool customer service directly.
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