Question about HP J4680 Office Jet All-In-One Printer

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My printer saying it is not connected when it is

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Hello there, my name is damnor01

Welcome to Fixya!

I though I might suggest the new Diagnose and Fix Service that Fixya provides. A computer technician like myself may be able to get your computer working again through remote desktop assistance.

See my guide to install the latest drivers, it is entitled
How to Install the latest drivers for Hewlett Packard Printer!!!
As installing the latest drivers may solve your problem!


Posted on Mar 20, 2011


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Posted on Jan 02, 2017


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My HP7520 all in one printer will not print although it says it's connected to the wifi.

What are you printing from? If a tablet or phone e you need the app from hp.

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We need to get the printer to recognize the network server name or IP address. At present it says "Unable to connect to (DC-260-795622). The server name or IP address may be invalid.

Ensure that all your network settings on the printer are correct, especially the DNS settings. Are you able to ping the printer from a workstation? Maybe you have a bad cable connecting the printer.

Jan 21, 2015 | Xerox Office Equipment & Supplies

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My printer says it is offline I have a MacBook

Most printers you go into your computer where your printer is listed, find the printer right click mouse or pad, and you may see a line that says off line, click on it and many times it puts it back on line...

May 07, 2014 | Lexmark X7675 Wireless All-in-One Printer

1 Answer

Printer not connected to cmmputer

All cables can fail! Have you tried changing the connecting cable for a twin?
Go to Start>Control Panel>Printers and Faxes
In the new window, select the Hardware tab and Device Manager and select Device
Manager button. Near the bottom of the list is Ports, double click to open. One should
say 'Printer Port (LPT1)
2x Click on that and a new window opens 'Printer Port Properties'
It should say 'The printer port is working normally' and at the bottom it should say 'Use
this device (enable)
If it isn't, then Enable it. Then select the 'Trouble shooting' option.
All being well, eventually click OK and close all windows.

Go to Start>Control Panel>System and double click.
Your printer should be listed. Select it and right click. On the drop down Menu, select
In the new window click on the Ports tab. On the list should be your printer , the box
should be ticked, [ and if you are sharing the printer it says 'USB Virtual Printer port to
'your printer']
Under that are two more boxes-one says 'enable bi-directional support' - if not Tick it.
At the bottom Tick 'Apply' and close the window.
Failing that, all printers have a self-test facility when it does not matter if it is connected
to a computer or not. If that doesn't work, your printer is broke!

Mar 08, 2014 | Kodak Office Equipment & Supplies

2 Answers

It says my printer is offline, but it is plugged into the network and is on. Any idea of how to fix that?

the software of your printer id corrupted re installing the software application will resolve the problem..

Sep 30, 2011 | Brother HL 2270DW Laser Printer

2 Answers

Printer says "printer is currently

The printer is connected to the rest of your computer with connecting hardware. If the connecting hardware such as connecting cords or connecting pins are damaged or not secure, then printer would be offline. Users facing the printer offline issue are recommended to check the connecting hardware and if the connecting hardware is found damaged, they would have to be repaired to solve the issues.

Jan 24, 2011 | Brother HL-2170W Laser Printer

1 Answer

I can choose my network printer out of the network, but when I print to it, the document sit in the spool because the printer is offline. The printer it self says its "Ready to print". This is a...

Though you can see the printer in a list of network devices only means at one time that print was installed on your network and had not been removed. It says offline because there is a connection problem between your printer and your network. How is it connected to your network? Switch? Router? I know you checked the connections in back of the printer but did you check the connections on both ends? Also you can try to change the cables out , maybe the cables are bad. The printer may have to be reconfigured for your network.

Jan 11, 2011 | Xerox Phaser 6360 Laser Printer

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If you have another open USB port, I would try switching the cable and see what happens. Good luck!

Mar 13, 2010 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

Printer says there is no commputer connection

Try reinstall the drivers first or change the usb cable.If this not help your printer need service.

Oct 26, 2009 | HP Officejet 5610 All-In-One InkJet...

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