Question about Microsoft Wireless Optical Mouse

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Helo i bought the Microsoft wireless desktop 5000, it works fine after i install it, but whenever i turn off my computer i have to reinstall everything, because it wont work anymore. Windows doest seem to recoknize the usb reciever for the mouse and keybaord, putting it in and out wont work. and im tired of keeping my computer on 24/7 or having to reinstall all the time, just got back from holidays. I have windows XP, a pentium 4 with 3.2 ghz

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  • Microsoft Master
  • 1,830 Answers

Look to see what items are installed on your computer.
Look under Installed Programs. See if your mouse and your key board are installed.

Posted on Jun 26, 2017

6 Suggested Answers

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Posted on Jan 02, 2017

Beni S-P
  • 1006 Answers

SOURCE: microsoft wireless notebook mouse model 1024 will not function.

Possibilities:
1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok





It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

Posted on Dec 07, 2007

dutchman05
  • 487 Answers

SOURCE: Microsoft Natural Wireless Laser Mouse 6000 doesn't work

Hi
If you take the batteries out there is a screw in there. unscrew and open (not easy) with flat knife in the edges wiggling.
attach and touch all the inside wires. I have had the same problem and it is an internal connector problem. Opening and closing aint easy and will take a little patience but it will work.
Good luck

Posted on May 03, 2008

EWSteelman
  • 15 Answers

SOURCE: the wireless mouse works but the laser 5000

press connect on the wireless device...let go and then within 5 seconds press the button on the bottom of the keyboard. Repeat the same steps for the mouse whther its working or not. The problem usually is that the keyboard and mouse are on the same "Wireless Channel" and only resyncing them puts them on a seperate channel, hope this helps.
Erick

Posted on Dec 20, 2009

  • 435 Answers

SOURCE: I have a Microsoft Wireless Desktop Receiver 3.1

I have the same system. Mouse can be ordered, but not easily. Make sure mouse is not working.... i almost made tour same mistake. In my case, the mouse plug (from computer to wireless receiver) had become unhooked. All i could see is that mouse was communicating with wireless receiver but appeared to be frozen. If you can reset receiving channel, and see that receiver acknowledges presence of mouse, you may have my same problem. Also, if you can see that the laser light is working, mouse is probably ok, and batteries are good.

Posted on Feb 15, 2010

  • 76 Answers

SOURCE: where can you buy a replacement usb adapter for a

If this is a bluetooth mouse and keyboard, just exactly what I'm reading and your computer does not have bluetooth built in then this is what you need to buy.

http://www.amazon.com/IOGear-Bluetooth-Micro-Adapter-GBU421/dp/B0018O9JIG/ref=dp_cp_ob_e_title_1

You can get this at your local BestBuys or online.

Don't forget to vote for me, and give me a good rating.

Posted on Mar 25, 2010

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i don't like the sound of you taking the hard drive out of a old computer and loading it in your new one without reinstalling windows especially with windows XP your choice i guess.

Did you try and couple the keyboard and receiver by pressing and holding the button on the keyboard for a while?

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