Question about Compaq Evo D510 Minitower (Open Box) (OB4700432011) PC Desktop

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Creepy 'USB' issues...

Does'nt matter WHICH USB port I plug into, it causes an immediate shut-down and reboot...what in the HELL would cause this ?

I redid entire sytem: Win-XP-Home (OEM disk) SP3, Live OneCare, 2gb Ram, 500 GB HD, Belkin internal USB card (5ports: 4 ext, 1 internal) Netgear Wireless pci adapter/card, Diamond 56k modem...nothing terribly radical. All obligatory Compaq/HP drivers (except Ethernet card) were downloaded and installed without any hassle.

I do not have the Compaq/HP restore disks available to me as this is 2nd hand machine.

Posted by on

  • carhearts Aug 05, 2008

    the only 'wire end' related to any USB devices would be the connection to the two external USB ports on front-side of the computer-case, and where it connects to on the motherboard...that particular wire/cable had solid (un-removable) 'blank' sections, which corresponded to certain brass (male) pins on both areas where the cable needed to go, so there was no room for error.

    Note: my Lyra mp3 player (with 2gb sd card installed) and web-cams work when plugged into front and rear USB ports...

    ...right now the 'issue' is my 2gb USB drive (Fat32) and external Hard Drive (80gb - NTFS) are the units which cause the pc to re-boot when hooked up. The 80gb external HD pins are set to 'slave', if thats of any help to anyone here...and without either of these external storage devices being able to transfer files between my laptop (which works fine with either attached) and my pc, I'm having to open the case and install the 80 gb HD by hand (as 'slave') in order to transfer/copy files as needed.


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Re evo d510 USDT

after install sp24210.exe (USB2 driver), is ok for usb1 devices but shutdown/reboot winxp if any usb2 deice inserted.

I did fixed it by reinstall sp27532.exe (chip set driver).

I think the usb2 is for win98 or bugs for winxp.

Aussie James

Posted on Jun 20, 2012

  • jameschong
    jameschong Jun 17, 2014

    usb 2 can only detected/work on winxp sp2/3 not sp1. Aussie James

×'s funny that you should bring that up because just before I installed the Compaq USB 2.0 driver...a funny voice in the back of my head told me NOT to...

...I cannot do a system restore now...because so much time has passed, and my sys restore is set to only about a month the date where I orig installed the USB driver has LONG since passed...and that particular driver does'nt show up on Win-XP add/remove programs... where does it reside ?

If this was my Dell laptop..I'd know right where to go, to delete the driver...but Compaq has to make things so 'obtuse', and I don't know where to look on C: drive...

Posted on Sep 29, 2008

I had the same problem as soon as i installed Compaq's USB 2.0 driver. Did a sytem restore and problem is now solved.

Posted on Sep 29, 2008

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Check you USB wire end, if that center piece ( that white piece inside the connection) is missing that the problem. that white piece separates electrical connection, it it not there it causes a shorts curcuit and the pc shuts down

Posted on Aug 02, 2008

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