Question about HP Compaq Presario 2200 Notebook

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Keyboard not work


I turned on my notebook one day and the screen was very dark hit FUN key to turn the screen brighter but nothing happen, come to find out that none of th key work on the keyboard. Is there a keyboard LOCK any where or keyboard is trash. Any help is deeply appreciated.

Thanks. Tom.

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Hello ,

As per what i understand from the issue you stated it has the possible solutions :
1. perform a Power Drain Test to drain out the accumulated static charge from within the notebook (happens with every laptop) - let the laptop be on , remove the power cord , remove the battery directly without directly shutting the laptop. The laptop will shut down once you remove the battery. Then press and hold the power button for the next 50 seconds continuously. Then attach the battery , then the power cord and power on the notebook. Check the keyboard . If no go , then

2. use an external keyboard . Attach the external keyboard to the laptop and boot into the normal OS desktop. Open Device Manager and check if there are any conflicts. Or else directly update/flash the BIOS by clicking on the link below :
www.hp.com

If unable to do so , please mail back giving the Serial Number of the laptop and the Product Number (loacted underneath the laptop on a white label beginning with s/n and p/n respectively ) and i shall send you the exact BIOS update/flash link .

Regards ,
Puloma

Posted on Oct 16, 2008

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