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Posted on Mar 20, 2011
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Water not draining from tub - Kenmore Dishwashers

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Hans Pearson

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  • Master 2,510 Answers
  • Posted on Mar 20, 2011
Hans Pearson
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Joined: Jan 14, 2011
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Remove the bottom strainers plates and make sure that there is nothing obstructing the outlet pipe and the pump or the selector valve. If possible back flush through the outlet pipe and try draining the machine again before using it.

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The water inside the tub will drain out when the pump filter is removed from the pump housing and flood the base of the washer. If not, the tub drain hose is clogged preventing the water to drain into the pump housing then out.

The door is locked because the foam switch in the pressure switch is open due to the presence of water after the unsuccessful drain cycle.

Disconnect the washer from the power outlet. Remove the three screws holding the lower front access panel to the cabinet and pull the panel down to access the pump housing.

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Remove the tub drain hose from the tub by squeezing the securing clamp and pulling it off the tub drain outlet. Clear the hose and the tub drain outlet from any debris.

Reinstall the tub drain hose and manually unlock the door before reinstalling the access panel. Reach and pull the release ring behind and up the right side of the front panel, then open the door.
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When tub filling, it drains out at the same time.

The outlet of the drain hose must be higher than the water level inside the tub--normally the pump inside removes the water when needed. Get a plumber to install a proper height drain pipe for you.
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Check the drain hose to make sure you have a high loop, ie. make sure the drain hose loops above the height of the washer lid before going to the drain pipe.
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Check to see if there is an open valve where the water exits the tub. If there is a valve, shut it and your problem should be solved. good luck
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The washer puts out a lot of water when spinning/ draining, sounds like the house drains are not of sufficient size or possibly blocked causing water to backup into your tub, check house drains for blockage or install seperate drain for washer into main drain that your tub goes into.
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