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I have a problem with my new internal CD/DVD burner. I have installed it per the instructions, all of the cables are connected, the tray opens and closes fine; but the computer does not acknowledge its existance.

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The connection on the motherboard may be bad, if the harddrive cable has two connection try connecting the cd drive on the second connection. if it works you connection on the motherboard is bad
coastal-connection.com

Posted on Aug 02, 2008

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My CD-rom will not work after inserting CD's or DVD will not rev-up what wrong and what should I Do I Have Inspiron 531????


1.The laser optical eye of the CD-ROM drive may be dirty, and needs cleaning.
If the optical eye is dirty, it won't read the information on the disk you install.

A) Computer on, Windows loaded, open the tray of the DVD-ROM drive. (Or DVD burner drive. Whichever drive you are referring to. DVD-R/RW)
Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Unplug the computer from power.
Use a can of compressed air fror computers, and spray air into the DVD-ROM drive.

The optical eye, is located on the bottom of the DVD-ROM drive. (Or burner drive)
The opening in the bottom of the tray, that comes out for your disk, is where you spray the air.

You won't be able to see the optical eye, so how will you know you are spraying the air at the correct place?

If you start at the front of the bottom of the DVD-ROM drive, and work your way towards the back, you will clean the optical eye. Spray across from side to side, and in rows, as you proceed towards the rear.

(Air will make it's way through, and reach the optical eye. The optical eye is not visible, as it can be harmful to the human eye when operating.
Laser.
When the tray is closed the optical eye is exposed. It is not exposed to where it can harm the computer user.

More information that may be helpful, in understanding where the optical eye is located,

http://en.wikipedia.org/wiki/CD-ROM_drive

Scroll down to the heading - CD-ROM drives. Also view the photos down on the right, and the animated GIF.

http://electronics.howstuffworks.com/cd4.htm

How a CD Player Works. Same principle for your DVD-ROM and DVD burner drives )


2.Make Windows reinstall the drivers.
This solution requires physically removing the flat ribbon cable from the back of the DVD-ROM/DVD burner drive, then reattaching it.

Software advice of Updating the drivers, Rollback the drivers, or downloading, and installing the drivers, doesn't always work, or doesn't work.

If the physical solutions I am providing here does not work, we will proceed to the software solutions if you wish. (Comment)

1.Computer off, and unplugged from power. Open the computer case,

Dell Support - Dell Inspiron 531 Desktop PC - Manuals - Documentation - Removing and Installing Parts,

http://support.dell.com/support/edocs/systems/inspd531/en/OM/parts.htm#wp1595069

(Removing the computer cover)

CAUTION!
BEFORE you reach inside you need to relieve your body of Static electricity!

Not trying to freak you out, just needed to catch your attention.
Static electricity, can fry out the delicate computer hardware components, inside your computer.

Touch the metal frame of the computer case.

Computer unplugged from power you are safe.
Touch the metal frame of the computer case, (AFTER you unplug the computer), the computer is safe.

In the above Manual documentation - Removing and Replacing Parts, click on - Drives

Scroll down to the heading - CD or DVD Drive
(Towards the bottom of the page)

Unplug the DATA cable from the CD-ROM drive.
(No.2 in the illustration)

[The two optical drives you have are SATA drives. Dell indicates you have a DVD-ROM drive, (Plays CD's and DVD's), and a DVD burner drive.
(Plays CD's and DVD's, and records)

DVD-R/RW is a 'Burner drive'.

If the information above is correct, you have a SATA power cable, and a SATA Data cable.
(The Data cable transfers information from the optical drive, to the computer, and vice-versa)

The SATA power cable connector, is longer than the Data cable connector.
The power cable connector has 15 pins.
The Data cable connector has 7 pins.

Information,

http://en.wikipedia.org/wiki/SATA

Scroll down to the heading,
Data

Look to the right at the photo. This is a SATA Data cable, and it's connector.
Yours may not be a bent 90 degree elbow, but it will have the L shape in the connector, and 7 pins.

Scroll down to the heading Power Supply. Look down to the right at the photo of the 15 pin SATA power cable connector.
This is Not the cable/connector you want to unplug.

Unplug the SATA Data cable from the optical drive you're referencing to.
Press the Power On button in, and hold it in for a count of Five seconds.
Let go of the Power On button.
Do this two more times.

Plug the SATA Data cable back in.
Close the computer case.
Plug the computer back into power.
WAIT 1 minute.
Turn the computer on. Try the drive.


Dec 17, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

7 Answers

My Internet provider is AOL and I have Windows XP Home Edition. I would like to back-up my files, photographs, and bank records on to DVD R. Can you tell me what steps to take to achieve this please?


Hi,

All you have to do is just insert the blank dvd and then a window will pop up click on burn files and follow the onscreen instructions.

Aug 26, 2008 | PC Desktops

3 Answers

My disc drive wont open, i tryed hitting it, prying, and even tearing off the front off my tower! any ideas?


in front of your cd rom disc drive you will see a very small hole, try to insert a small sharp object or pin that will fit in the hole, that is the bypass key to open the disk tray

Nov 14, 2009 | Gateway GT4016 Desktop PC

1 Answer

Installed a new dvd burner for Hp computer. Running Windows XP. Installed Nero 8 Software. Door doesn't always open when button is pushed or after burning a dvd. Computer also has another cd/dvd drive....


it has to do with a new hardware installation process....check IDE cable that they are correctly connected and try to check system setup so that the CMOS identifies both, primary & secondary devices....if not, u need to install a driver for the newly installed one....

Oct 05, 2009 | PC Desktops

1 Answer

How to install a ASUS CB-5216A 52x CD-RW Burner DVD-ROM


Here is a site that has a good manual for installing the Dvd Burner. It is very stright forward once you open up the case. Just make sure that you unplug the computers power cable, open up the case. Notice how the cables in the back of the cd rom are connected. Take the CD rom out and slide the new one in. The site listed below also has pictures to help you out.

http://www.helpwithpcs.com/upgrading/installing_cd_recorder.htm

Apr 15, 2009 | ASUS PC Desktops

1 Answer

P;ease help me. i use real player to burn cds. ive never burt a dvd. but i want to use it now and my player keeps telling me my cd and dvd burners are not detected. why are they not working please help me.


burning and cd requires a cd burner... the fact that you burn cds does not necessarily mean that you can also burn dvd's.. to burn a dvd you need to have a dvd burner unit installed. check on tray that comes out on you cd/burner if it says RW DVD.. if not chances are you only have a cd burner but is not a dvd burner.

Sep 21, 2008 | PC Desktops

1 Answer

I can't burn a DVD. It says there are no drivers installed. I also cannot import sound using Cyberlink program. The mute button on the sound track is greyed out and I can't take the mute off. I have an...


Okay, lets first solve your DVD problem. First of all do you have a DVD burner?If so read on. Next is the burner an internal burner or external burner? If it is an internal burner contact the company for the drivers. If it is an external device see if it came with a CD. If it did install it, if not Add the hardware to your computer with the add hardware wizard. If you need instructions just tell me.

All The Best,
RCF

Aug 30, 2008 | HP PC Desktops

2 Answers

I just installed a Pioneer DVR-115DBK cd/dvd writer (burner). My computer recognizes it, it says it's working properly, but the little green light on the front of the burner keeps flashing. Whenever I...


disconnect the dvd rw and again reconnect the cables then try once again and check the device is in master mode or slave.if again not solved then Contact the dealer from where you purchase dvd writer.

Jun 25, 2008 | Pioneer PC Desktops

1 Answer

CD rom


hi
open your pc case
open screw of rom then remove power and data connection from rom then pull your rom.
then install dvd burner.
power and data code connect.
install burner soft
ok
u have done

Mar 24, 2008 | Dell Dimension 2350 PC Desktop

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