Question about Maytag Neptune MAH5500B Front Load Washer

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MAYTAG MODEL 5500BWW When a load of laundry is finished you can spin the tub and it is full of water behind it. It becomes stale and makes the next load musty smelling. What can I try?

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Hi from retired Englishman in SW France,
I would suggest that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is water still left inside.
Here are my guidance notes for checking both the drain filter and the drain motor's operation ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Posted on Mar 20, 2011

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Posted on Jan 02, 2017

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Kenmore Series 70 Top Load Washer Direct Drive Model # 110.20722991 Serial# CL 1134809 Wet Clothes after Spin Cycle


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when the water is removed , the machine progresses the program to a high speed spin
call a technician as there may be a problem in the program board

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My Maytag washing machine MAH 5500BWW makes a noise like a freight train in the spin cycle. What should I do?


Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about the noise and vibration that front loadwashers can make..

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Spin cycle is not getting clothes completely dry, can still hand ring water from clothing


When the clothes are wet at the end of a cycle, check these: Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: If it's spinning when you lift the lid, the coupler is fine. Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

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Maytag Neptune Top Load Washer will not spin and water will not drain at the spin portion - the laundry becomes un-balanced. I have checked to ensure the machine is level per manual - once you reposition...


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Leaking water


Does not sound like a bearing problem. Check to see if water is overflowing the top of the tub during spin cycle (due to spin action) and running down the side of the tub.  Water rising up the side of the tub during spin cycle could also be squirting up through bleach dispenser opening and running down side of tub.

May 30, 2009 | Washing Machines

1 Answer

Wet clothes after spin cycle


When the clothes are wet at the end of a cycle, check these:

Motor coupler
Spin cycle
Siphoning
Water-inlet valve
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: 

  • If it's spinning when you lift the lid, the coupler is fine.


  • If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.


Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. 

Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve. 

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I have a maytag neptune front end washer. model #


hi..
First clean out your outlet filter. If this does not work, open up behind and tighten all points where wires are joined; due to vibrations these might have come loose. Plug off the wall first!!..

thank u

May 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Clothes wet at program finish


The clothes are wet after spinning When the clothes are wet at the end of a cycle, check these:

Motor coupler
Spin cycle
Siphoning
Water-inlet valve
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:

  • If it's spinning when you lift the lid, the coupler is fine.


  • If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.


Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.

Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

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Washing machine water comming out from bottom


Check the hose that connects from the tub to the water pump. Next time you do a load remove the front panel and set the machine for a "small load" so there won't be alot of water. When the machine begins to agitate shut off the timer and move it to the final spin mode and turn it on. Here is where you want to watch that hose (maybe with a flashlight) as the tub begins to spin and the water is being pumped out, focus on where the hose connects to the drum. Usually as the spin increases the vibration will cause the hose connection to become loose and water will start spitting out. If you don't see any leaks in the hose, check the water pump itself. NOTE: DO NOT PUT YOUR HANDS IN THE MACHINE WHILE IT IS IN OPERATION! JUST LOOK IN AT THE HOSE, DO NOT TOUCH ANYTHING AND KEEP YOUR HAND BEHIND YOUR BACK! THE OTHER HAND ON A FLASHLIGHT FROM OUTSIDE THE MACHINE.

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1 Answer

My washer is full of water and wont drain or spin


hi friend,
If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump
If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many
washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub
that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's
attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the
hoses
from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the
large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using
needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator,
top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might
be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be
turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump
If your washer doesn't spin or pump water out but the motor is running, your washer probably
has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the
pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen
or stiff--replace it.

It pumps, but the water returns
If the water that pumps out of the machine goes back into the machine after the spin cycle, your
washer may be siphoning the water from a laundry tub that has a slow drain, back into the
washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck
in the drain?) Also, check for these problems:

* If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


* If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

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