Question about Tomtom ONE GPS Receiver

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Installation wizard say cannot install this hardware,
there was a problem installing this hardware, an error occured doing the installation of the device, one of the filter drivers installed for this device is invalid.

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Some times when I put in a house number, It will not let me do it.

Posted on Aug 02, 2008

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Tried to install the free map update/upgrade(North America) on my new XL 335-S and now have no maps at all. The install showed an error and now when I try again, I am notified that there is not enough room...


There is this problem with TomTom. Tom do not seem to overwrite the existing map file. So before trying to install the map, you need to delete the folder containing map. Once you have connected your TomTom to the computer, close the TomTom home window. Double click on my computer. You will see the TomTom hard drive as a drive (like you see the CD drive) double click on that . Once the folders of the TomTom hard drive opens, look for a folder named USA_Canada_and_Mexico_P. Right click on it. click properties. Check whether the size of this folder is approximately around 1.3 GB to 1.5 GB. This is just to make sure we have the correct folder. After confirming this is the map folder, copy this folder to your computer for back up purpose. Once you have it safely in your computer, delete this folder from the TomTom hardrive. Go back to TomTom home software. Use the map guarantee to update/Upgrade the new map. You will see this time around the installation completes without a problem.

Apr 23, 2010 | Tomtom ONE XL-S GPS

1 Answer

I have one 325.SE with no instructtions as to how to program and what the control are for and the location.


You can click on the link you need for information about your TomTom 325 SE:
(The manual indicates XL - but it is for the 325 SE as well.)

TomTom XL 330/325 Reference Guide

TomTom XL 330/325 Installation Poster


RDS-TMC Traffic Receiver Reference Guide
If you found this information helpful, please give me a big thumbs-up when you rate my answer. Thanks!

Feb 07, 2010 | GPS Devices

1 Answer

It says "no maps found"


I had the same problem before on a TomTom GO 730. The free internal memory was too small to hold the updated map so installation failed (the download to PC was OK, the message is misleading).
It's a TomTom software bug to not check on the available free memory properly before the update process is started.
My TomTom device required a new software install from scratch. Remove any excess MP3 or unused voices before you retry the update.

Feb 06, 2010 | Tomtom One XL GPS Receiver

1 Answer

All i what to do is up date my tom tom one xl


you need tomtom home installed on your computer. you can get it HERE just pick your os on the page then download tomtom home...

once installed and running on your pc, just hook up your tomtom via the usb cable and it will find the updates and prompt you to install updates.

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Nov 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

When i try to backup to my computer: Following Error Occurred: ERROR: DesktopLib/FileCopy/Error: An error occurred. Unable to create the files required to copy this item to your computer. @...


When TomTom Home installs, I believe it either also installs, or needs to have installed, a copy of the Visual Studio Runtime (a 'C' language runtime from Microsoft). Also, your computer needs to have JavaScript enabled in the browser.
Check to see that both these required items are installed. It is beyond the scope of this question to tell you how to do that, I'm sorry.

Oct 19, 2009 | Tomtom XL 340S Car GPS Receiver

2 Answers

TomTom ONE MAP deleted.


I have a TomTom one xl and nothings free at TomTom. Maps cost $69.

May 30, 2009 | Tomtom ONE XL GPS

3 Answers

Password issues with tom tom one xl


I got this similar password problem with Tomtom One XL. I just solve this problem step by step under the following ways.

1. Connect One XL to TomTom Home in your computer using USB cable and switch on ONE XL. (Click YES to connect each other)
2a. Click "Manage my ONE XL"
2b. Click "Items on device" tag.
3. Now you can see all of the data in your device and click "Applications".
4. Click inside the check box and click "Copy items to computer".
(This step is back up for just incase)
5. After Backing up your applications, then Click "Applications" check box and click "Remove from device".
6. After removing applications, unplug from computer and switch off ONE XL.
7. Connect ONE XL and computer again and switch on your ONE XL.
8. TOMTOM Home will search your applications in your device. Finally it will automatically download and installed the new applications. (There will be 4 times installation and the device will restart itself. At this step, you need to touch "Yes" on your device to connect the device and computer.)
9. After installation completed, your device looks like newly come out from the factory.
10. Set up Language, Time, and so on and ready to use.

Enjoy it
Austin Tan

Feb 10, 2009 | Tomtom One XL GPS Receiver

1 Answer

I have a new tomtom XL not sure what to do?


They have manuals, quick start guides and installation posters on their website: http://www.tomtom.com/support/support.php?ID=3&Language=4

That should help you get started.

Dec 22, 2008 | Tomtom GPS Devices

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