Installation wizard say cannot install this hardware,
there was a problem installing this hardware, an error occured doing the installation of the device, one of the filter drivers installed for this device is invalid.
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There is this problem with TomTom. Tom do not seem to overwrite the existing map file. So before trying to install the map, you need to delete the folder containing map.
Once you have connected your TomTom to the computer, close the TomTom home window. Double click on my computer. You will see the TomTom hard drive as a drive (like you see the CD drive) double click on that . Once the folders of the TomTom hard drive opens, look for a folder named USA_Canada_and_Mexico_P. Right click on it. click properties. Check whether the size of this folder is approximately around 1.3 GB to 1.5 GB. This is just to make sure we have the correct folder. After confirming this is the map folder, copy this folder to your computer for back up purpose. Once you have it safely in your computer, delete this folder from the TomTom hardrive. Go back to TomTom home software. Use the map guarantee to update/Upgrade the new map. You will see this time around the installation completes without a problem.
I had the same problem before on a TomTom GO 730. The free internal memory was too small to hold the updated map so installation failed (the download to PC was OK, the message is misleading). It's a TomTom software bug to not check on the available free memory properly before the update process is started. My TomTom device required a new software install from scratch. Remove any excess MP3 or unused voices before you retry the update.
Check to see that both these required items are installed. It is beyond the scope of this question to tell you how to do that, I'm sorry.
I got this similar password problem with Tomtom One XL. I just solve this problem step by step under the following ways.
1. Connect One XL to TomTom Home in your computer using USB cable and switch on ONE XL. (Click YES to connect each other) 2a. Click "Manage my ONE XL" 2b. Click "Items on device" tag. 3. Now you can see all of the data in your device and click "Applications". 4. Click inside the check box and click "Copy items to computer". (This step is back up for just incase) 5. After Backing up your applications, then Click "Applications" check box and click "Remove from device". 6. After removing applications, unplug from computer and switch off ONE XL. 7. Connect ONE XL and computer again and switch on your ONE XL. 8. TOMTOM Home will search your applications in your device. Finally it will automatically download and installed the new applications. (There will be 4 times installation and the device will restart itself. At this step, you need to touch "Yes" on your device to connect the device and computer.) 9. After installation completed, your device looks like newly come out from the factory. 10. Set up Language, Time, and so on and ready to use.